Dining Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $24.00
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Work Schedule

Standard Hours
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Benefits

Employee health insurance
dental and vision insurance
Short-term and long-term disability insurance
Life insurance
Holiday pay
Paid Time Off
401(k) matching
Discretionary annual bonus

Job Description

Academy Mapleton Hill (AMH) is a distinguished community dedicated to providing seniors with an exceptional quality of life through comprehensive services and compassionate care. As a part of a reputable network, AMH is committed to creating an engaging and supportive environment where residents can enjoy their daily activities, including dining experiences that are both enjoyable and tailored to their needs. The community prides itself on maintaining high standards of service, ensuring that every interaction with residents and guests is handled with kindness, respect, and professionalism. AMH values its employees, recognizing that the staff’s dedication and attentiveness are key to upholding its mission of delivering superior care and service.

The role of a Dining Server at Academy Mapleton Hill is integral to the success of the community’s dining services. This position involves more than just serving meals; it is about creating a warm and welcoming atmosphere for residents and guests alike. The Dining Server is responsible for preparing the dining room for table service, ensuring all setups meet the community's high standards. Additionally, the server solicits meal and beverage orders, catering to individual preferences, and providing attentive service to enhance the dining experience. The role is dynamic and includes opportunities to participate in special events such as concerts, social hours, and lectures, further engaging with residents beyond regular meal times.

Beyond the basic duties of setting up, breaking down, and restocking the dining area, Dining Servers at AMH are expected to develop a deep understanding of the food menus and beverage program. This knowledge equips them to answer questions confidently and make recommendations that meet the residents’ tastes and dietary requirements. Furthermore, the Dining Server plays a critical role in protecting residents’ rights, privacy, and confidentiality, complying with all federal, state, and local regulations.

Successful candidates will demonstrate excellent communication and interpersonal skills, allowing them to effectively connect with residents and team members. Empathy towards elderly individuals and an understanding of the challenges they face are crucial in providing service that is both respectful and supportive. The ability to remain composed under pressure, coupled with a pleasant demeanor and sense of humor, will enable the Dining Server to thrive in the fast-paced dining environment.

This position offers numerous benefits that contribute to employee well-being and job satisfaction. Full-time employees can access comprehensive health insurance, dental and vision coverage, disability insurance, life insurance, holiday pay, paid time off, 401(k) matching, and discretionary annual bonuses. Working at AMH provides not only a rewarding career in hospitality and senior care but also the opportunity to make a meaningful difference in residents’ lives every day.

Job Requirements

  • Restaurant and hospitality experience
  • food and beverage knowledge

Job Qualifications

  • Excellent oral and written communication skills
  • excellent interpersonal skills
  • proficient with basic computer technology
  • honesty integrity sense of humor and pleasant demeanor ability to stay calm under pressure
  • empathy toward the elderly and to geriatric issues and challenges

Job Duties

  • Learn and continue the process of acquiring more knowledge about the food menus and beverage program and standards of service
  • set up and break down the dining room beverage and server stations before and after each meal including preparing product cleaning and restocking for the next service
  • interact with residents in a friendly and respectful manner learning their individual needs and preferences constantly building toward idealized anticipatory service
  • work special events separate from the day’s meals including concerts social hours lectures and other opportunities
  • communicate in real time with managers about any issues with a coworker resident guest or other manager
  • protect residents’ rights records and privacy as required by federal state and local regulations
  • practice AMH’s Service Standards in all work situations
  • maintain appropriate levels of confidentiality when handling sensitive employee resident and Academy Boulder matters
  • be organized and efficient in managing workload

Job Criteria

Experience

Mid Level (3-7 years)


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