Dining Room Waiter

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

flexible spending accounts
retirement savings plan
Paid Time Off
Life insurance
wellness benefits

Job Description

Marriott International is a global leader in the hospitality industry, known for delivering exceptional guest experiences and maintaining high standards of service and professionalism. With a strong presence worldwide, Marriott has built a reputation based on its commitment to quality, innovation, and diversity. As an equal opportunity employer, Marriott International is dedicated to fostering a welcoming and inclusive workplace where individuals from varied backgrounds can thrive and contribute their unique talents. The company values its employees as its greatest asset and strives to provide a supportive environment that encourages growth, respect, and work-life balance. Marriott's extensive portfolio of hotels and resorts offers a variety of career opportunities across multiple service areas, allowing associates to develop professionally while making meaningful contributions to the guest experience.

The role of Dining Room Waiter at Marriott International is a pivotal position within the food and beverage service team. This role is responsible for delivering high-quality food and beverage service directly to guests, ensuring that each dining experience exceeds expectations. Dining Room Waiters interact closely with guests, providing courteous, timely, and accurate service while adhering strictly to company standards. This position requires attentiveness to detail, excellent communication skills, and the ability to work effectively with other departments to maintain cleanliness and seamless service flow. Responsibilities include serving food courses and alcoholic beverages, setting tables according to the type of event and service standards, and answering guest inquiries about menu selections. Furthermore, Dining Room Waiters are expected to contribute to a safe and secure dining environment by following safety policies and procedures, reporting any hazards or incidents, and completing required safety training.

In this role, professionalism is paramount, including maintaining a clean uniform and personal presentation that reflects Marriott’s standards. Dining Room Waiters are also tasked with safeguarding company assets and maintaining confidentiality of proprietary information. Providing excellent customer service extends beyond serving guests; it also involves welcoming all visitors warmly, assisting guests with disabilities, and fostering a positive and collaborative working environment within the team. This role offers an excellent opportunity for individuals seeking to build a career in hospitality without the prerequisite of supervisory experience or licenses. Marriott International supports its team members through comprehensive benefits and an emphasis on well-being, making the Dining Room Waiter position both rewarding and fulfilling for the right candidate.

Job Requirements

  • High school diploma or GED
  • Minimum one year of relevant work experience
  • Ability to follow safety and security policies
  • Strong communication skills
  • Professional personal presentation
  • Ability to work collaboratively within a team
  • Willingness to complete safety training and obtain certifications

Job Qualifications

  • High school diploma or GED
  • At least one year of relevant work experience
  • No leadership or supervisory experience required
  • No licenses or certifications necessary

Job Duties

  • Serve food courses and alcoholic beverages to guests
  • Set tables according to type of event and service standards
  • Answer questions on menu selections
  • Ensure strict compliance with all safety and security policies and procedures of the company
  • Keep the manager updated on any accidents, injuries, or unsafe work conditions
  • Satisfactorily finish safety training and obtain essential certifications
  • Guarantee that the uniform and personal presentation are clean and professional
  • Ensure the protection of company assets while maintaining confidentiality
  • Extend courteous acknowledgment and welcome all visitors
  • Prepare to meet guests’ needs and assist individuals with disabilities
  • Speak with others using clear and professional language
  • Build and maintain positive working alliances with others
  • Foster a collaborative environment within the support team to achieve mutual objectives and meet quality standards

Job Criteria

Experience

Mid Level (3-7 years)


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