Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Training and Development
Employee Discounts
Job Description
River Mills Assisted Living Chicopee Falls is a compassionate assisted living community situated in Chicopee, MA, dedicated to providing residents with a supportive and engaging environment that promotes dignity, independence, and quality of life. Part of HallKeen Assisted Living, a reputable organization focused on resident-centered care, River Mills offers personalized services designed to meet the unique needs of each resident. The community emphasizes respect, kindness, and professionalism to create a welcoming atmosphere where both residents and their families feel valued and well-supported. The facility features well-appointed dining areas, comfortable common spaces, and a range of amenities aimed at enhancing the... Show More
Job Requirements
- High school education or equivalent
- 1-2 years of dining room or restaurant wait staff experience
- knowledge of food handling and safety standards
- strong organization and time management skills
- ability to resolve customer dissatisfaction respectfully
- ability to build positive relationships with coworkers and residents
- dedication to providing courteous, compassionate customer service
- ability to handle multiple tasks and priorities
- physically able to lift up to 50lbs
- physically able to bend, reach and work in small areas
- physically able to push and pull equipment and furnishings
- physically able to stand for long periods
Job Qualifications
- High school education or equivalent
- 1-2 years of successful dining room or restaurant wait staff experience
- working knowledge of food handling and safety standards
- strong organization and time management skills
- ability to respectfully resolve customer dissatisfaction issues
- excellent interpersonal and communication skills
- compassionate and patient demeanor
- ability to handle multiple tasks and priorities
- familiarity with dining service protocols
Job Duties
- Provide a high level of courteous, compassionate customer service and promote a restaurant-style personalized dining atmosphere
- work closely with the food service director to promote resident satisfaction by communicating concerns, suggestions and compliments
- create a strong sense of teamwork and cooperation among staff
- assist new residents by familiarizing them with menus, seating, dining options and hours
- be understanding and compassionate to the challenges residents, families or guests may face
- set tables in accordance with standards
- serve beverages as requested
- be familiar with daily menus and changes
- review menus with dining patrons, answer questions, record and deliver meal orders accurately and timely
- remove used plates, utensils, glasses and linens as needed
- maintain cleanliness and sanitization of dining areas and equipment
- respond to resident, family or guest comments or concerns with respect and communicate to food service director
- accept direction from designated shift supervisor when food service director is absent
- work assigned shifts with timely arrival and departure
- follow protocols, policies and practices established by HallKeen Assisted Living and others
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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