Dining Room Supervisor

Waterman Grille is a distinguished dining establishment located inside a historic 1871 gatehouse overlooking the scenic Seekonk River in Providence, Rhode Island. As part of the renowned Newport Restaurant Group, Waterman Grille offers a vibrant culinary experience on Providence's East Side. The restaurant prides itself on its seasonal cooking philosophy, emphasizing fresh, locally sourced ingredients and lively flavors that are expertly prepared and enhanced by their signature wood-fired grill. This unique setting combines a rich historical ambiance with modern hospitality, creating a memorable dining experience for guests. Waterman Grille is committed to excellence in all aspects of its operation, striving to deliver impeccable service and a welcoming atmosphere that truly reflects the spirit of New England hospitality.

The Dining Room Supervisor at Waterman Grille plays a crucial role in supporting the management team by overseeing daily restaurant operations and leading the front-of-house staff. This position is central to maintaining the high standards of service quality that guests expect and ensuring that every visitor has a positive and memorable experience. The supervisor is responsible for managing restaurant opening and closing procedures, monitoring daily setup and breakdown tasks, and overseeing the side work responsibilities of the front-of-house employees. They also provide direct support at the front door and maintain table sections to ensure seamless service flow. A key part of the role involves guest interaction, including table touches, intervention when needed, and addressing food allergy concerns with care and professionalism.

The ideal candidate for this role possesses a strong background in hospitality and service, bringing a natural ability to please and impress guests. This position is suited for a motivated individual eager to grow their career in the restaurant industry. The Dining Room Supervisor will foster professional relationships with both managers and subordinates, promoting a collaborative and respectful work environment. With a focus on team leadership and operational excellence, this role supports Waterman Grille's mission to deliver exceptional dining experiences that combine quality, warmth, and efficiency.

Compensation for the Dining Room Supervisor ranges competitively from $23 to $26 per hour. The role requires a flexible schedule that includes days, nights, weekends, and some holidays to accommodate the dynamic nature of the restaurant business. Waterman Grille also offers a comprehensive benefits package including RI/MA sick leave, generous 401(k) matching, employee ownership opportunities, and a variety of employee perks such as significant dining discounts, assistance programs, and referral bonuses. Depending on annual hours worked, additional health and wellness benefits may be available, including medical, dental, vision, flexible spending accounts, and more. This role is more than a job—it's an opportunity to be part of a 100% employee-owned company that values investment in its team and shared success.