Dining Room Supervisor - (Expired Job)

Resort Lifestyle Communities (RLC) is a respected and rapidly expanding family-owned company with over 60 communities nationwide, specializing in senior living services. RLC is dedicated to fostering a warm, supportive, and resort-style environment where seniors can enjoy an exceptional quality of life. Anchored in strong core values—Respect, Honesty, Kindness and Compassion, and Service Excellence—the company prioritizes both employee and resident satisfaction. These values shape RLC's culture and provide a framework for delivering superior care and hospitality. The company aims for four key goals that drive its continued success: happy employees, happy residents, full occupancy, and on-budget operations. This holistic focus ensures a thriving community that benefits everyone involved.

The role of Dining Room Supervisor at RLC is more than managing dining operations; it is an opportunity to actively engage with residents and guests to create memorable dining experiences. This is a full-time position, primarily scheduled Monday through Friday from 11:00 a.m. to 7:30 p.m., with additional hours required for special events and holidays. The Dining Room Supervisor serves as an essential leader during meal periods, leading by example as an active server while overseeing the overall dining room environment. This role is pivotal in maintaining high standards of cleanliness, food safety, and presentation in accordance with RLC's comprehensive Operations Guide. As part of the community leadership team, the supervisor contributes to shaping a positive culture and operational excellence within the community.

Key responsibilities include hiring and onboarding servers, providing ongoing coaching and training, ensuring adherence to labor models, and coordinating schedules. The supervisor also monitors the dining service quality to guarantee that residents and guests receive attentive and respectful service. Part of the role includes tasks such as welcoming new residents, ensuring the prompt retrieval of room service trays, and maintaining the cleanliness and organization of dining areas and supporting spaces such as the Chef’s Pantry and Bistro. Active participation in leadership meetings fosters collaboration to address resident needs and align with business objectives.

The position requires a servant-hearted approach, with a genuine desire to make a positive difference in seniors’ lives daily. Candidates must be at least 21 years old and have flexibility to adjust hours when necessary. Prior leadership experience in service is preferred, alongside competence with basic Microsoft Office tools, specifically Excel and Outlook. Food safety certifications such as ServSafe Manager or equivalent must be obtained within 90 days of hiring, and a Food Handlers permit must be acquired within two weeks, as per local regulations.

RLC offers competitive compensation and an attractive benefits package, including a unique benefit stipend that can be applied towards health, dental, vision insurance, life insurance, disability coverage, health savings accounts, accident insurance, legal protection, and more. Additional perks include paid time off and a 401(k) plan with employer match, contributing to employees' financial wellness. The company promotes a culture of respect and teamwork, making it an ideal workplace for those who want to lead with heart and grow their career within a purpose-driven organization that values family, community, and service excellence.