Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $30.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Six paid holidays
Employee assistance program (EAP)
Employer Paid Basic Life and AD&D Insurance
Employer paid short-term and long-term insurance
403(b) Retirement Savings Plan with Employer Contribution
College Tuition Reimbursement
Employer paid certification training
Legal resources and identity protection plan
Job Description
Harbor's Edge is a prestigious 5-star Continuing Care Retirement Community (CCRC) located in the picturesque harbor area of Norfolk, Virginia. This resort-style community is designed to provide residents with an exceptional living experience, combining luxury, comfort, and comprehensive care. Harbor's Edge features 300 Independent Living Residential Units, a 33-bed Skilled Nursing Healthcare Unit with Medicare and private accommodations, a 40-bed Assisted Living Unit, and a 34-bed Memory Support Unit. This diverse range of living options ensures that residents receive the right level of care at every stage of life in an environment that feels like home. Recognized for excellence, Harbor's... Show More
Job Requirements
- High school diploma or GED equivalent required
- At least 2 years of progressively responsible work experience in the hospitality industry and or restaurant management fine dining
- Knowledge of fine dining planning and analysis
- Knowledge of practices and procedures laws regulations and guidelines pertaining to long term care dining procedures
- Exceptional verbal and written communication skills
- Excellent customer service skills with ability to be creative organized and motivated when interacting with residents staff and vendors
- Excellent organizational skills and time management skills
- Strong computer skills and knowledge of databases
- Ability to multi task and work with limited supervision
Job Qualifications
- High school diploma or GED equivalent required bachelor's degree in hospitality preferred
- At least 2 years of progressively responsible work experience in the hospitality industry and or restaurant management fine dining
- Knowledge of fine dining planning and analysis
- Knowledge of practices and procedures laws regulations and guidelines pertaining to long term care dining procedures
- Exceptional verbal and written communication skills
- Excellent customer service skills with ability to be creative organized and motivated when interacting with residents staff and vendors
- Excellent organizational skills and time management skills
- Strong computer skills and knowledge of databases
- Ability to multi task and work with limited supervision
Job Duties
- Responsible for new staff training including scheduling classwork putting together and updating training materials and actively guiding new staff
- Responsible for scheduling all front of house staff approving or declining time off requests
- Responsible for the inventory and ordering of liquor beer wine office supplies tableware and uniforms
- Responsible for opening and closing of the dining department daily
- Complete the daily line up notes and conduct daily pre shift meetings
- Ongoing training and coaching of dining staff to include culinary terms food items and wines
- Implement and maintain the opening and closing checklists daily floorplans and assignments for dining rooms
- Collaborate and support the Events Manager to fully staff and support resident events including holiday picnics wine dinners cocktail hours and any other special events scheduled
- Ensure menus are updated printed distributed and POS buttons are entered and correct daily
- Supervise the staff during dining services ensuring proper steps of service
- Interact with the residents in the dining rooms and answer any dining related questions ensure any concerns received are addressed and resolved timely
- Update OpenTable reservation system to reflect dining needs and special events
- Serve as back up to front of the house positions such as server bartender host to go server as needed
- Perform other duties as assigned
Job Location
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