Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.00 - $30.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Randolph Entertainment, operating under the trade name Teatro ZinZanni, is a unique and dynamic entertainment company that combines fine dining with theatrical performance to create a one-of-a-kind experience for its guests. Since opening in 2019, Teatro ZinZanni has become renowned for its immersive blend of live acts including cirque artists, European cabaret, contortionists, jugglers, illusionists, and live music, all seamlessly integrated with an exquisite multi-course meal. Housed inside a striking Belgian wooden tent with lavish furnishings and mirrors, Teatro ZinZanni is located on the 14th floor of the Cambria Hotel, offering an extraordinary ambiance that complements its spectacular performances. The... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in restaurant or hospitality management
- ability to work in a fast-paced theatrical environment
- capacity to stand and walk throughout most of the shift
- ability to carry and lift up to 40 pounds
- skill in organizing and planning
- strong interpersonal and communication abilities
- availability to work Wednesday through Sunday including evenings and weekends
- willingness to perform hands-on duties and interact frequently with guests and staff
- commitment to maintaining professional appearance and work ethics
- ability to adapt to visual and auditory sensory stimuli such as bright lights and loud noises
- legal authorization to work in the United States
Job Qualifications
- Professional behavior with a 5-star demeanor and positive attitude
- calm and composed with strong leadership presence
- ability to meet deadlines while maintaining accuracy
- effective communication skills with diverse staff personalities
- commitment to excellence in guest and peer interactions
- integrity, common sense, and a good sense of humor
- strong work ethic and pride in team performance
- ability to deflect conflict tactfully and calmly
- ability to delegate and request assistance when needed
- maintain confidentiality and handle sensitive materials
- establish effective working relationships across diverse cultural and socioeconomic backgrounds
- familiarity with Toast POS and XtraChef platforms is a plus
Job Duties
- Manage restaurant floor operations both on the show floor and behind the scenes
- oversee service staff throughout the show from guest arrival to end of show
- compile staff and guest performance reports
- complete nightly closing paperwork and duties
- manage front of house staff scheduling including training hour for new staff
- handle staff communications such as call offs, vacation requests, and schedule changes
- monitor staff attendance, punctuality, and appearance during pre-show and post-show activities
- collaborate with Director of Hospitality and Production Stage Manager to train and coach service staff
- ensure exemplary guest experience and resolve guest issues
- maintain front of house cleanliness and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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