Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement
Slip resistant shoes program
Champions of Hope
Journey Wellbeing Support Tool
PerkSpot Discount Program
Advancement opportunities
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant and sports bar franchise that has cultivated a reputation for delivering memorable guest experiences centered around great food, spirited atmospheres, and communal excitement. Founded in 1982, Buffalo Wild Wings has grown into a national powerhouse with locations throughout the United States and internationally, known for its extensive wing menu, variety of sauces and seasonings, and vibrant environment that attracts sports fans, families, and social groups alike. The establishment prides itself on creating an energetic, fun, and inviting setting where customers can enjoy watching live sports events while indulging in delicious food and beverages. The company’s commitment to quality service and a dynamic dining experience has established it as a leader in the casual dining industry.

The Dining Room Host/Hostess position at Buffalo Wild Wings is a critical front-of-house role focused on crafting positive first impressions and contributing to the smooth flow of operations within the dining area. This role is more than just greeting guests—it is about setting the tone for memorable visits by providing warm welcomes, efficient seating, and attentive guest management. As the first face customers see when entering the restaurant, the host/hostess plays an instrumental role in fostering an inviting atmosphere aligned with Buffalo Wild Wings’ brand values of friendliness, energy, and hospitality. Responsibilities include managing reservations, guiding guests to their tables, distributing menus, and maintaining an orderly and clean dining environment throughout busy shifts.

Working as a Dining Room Host/Hostess offers more than just an entry-level job; it presents a unique opportunity for career growth within a lively and supportive setting. Employees benefit from comprehensive training programs designed to support best-in-class service delivery skills, ongoing learning, and personal development. The position offers flexible scheduling, competitive weekly pay, and a robust benefits package that includes medical, dental, and vision coverage, tuition benefits, a 401(k) retirement plan, and paid time off. The culture promotes team collaboration, recognition initiatives, and community involvement, ensuring that staff are valued and motivated. Whether an individual seeks to build a lasting career at Buffalo Wild Wings or gain meaningful experience to propel future endeavors, this role serves as an excellent foundation to develop hospitality expertise, communication abilities, and customer service excellence.

Job Requirements

  • Minimum age of 16 years or above
  • ability to communicate effectively with guests and team members
  • capacity to handle multiple tasks simultaneously
  • availability to work flexible shifts including evenings, weekends, and holidays
  • keen attention to detail
  • commitment to providing outstanding guest experiences
  • ability to maintain a tidy and welcoming dining environment

Job Qualifications

  • Minimum age of 16 or higher as per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • committed to delivering superior guest service
  • ability to work in a fast-paced environment
  • excellent communication and interpersonal skills
  • friendly and approachable demeanor

Job Duties

  • Warmly greeting guests and efficiently managing seating arrangements
  • escorting guests to their tables and providing menus
  • managing reservations and waitlists
  • maintaining cleanliness and organization of the dining room
  • delivering exceptional guest service to ensure satisfaction
  • assisting with guest inquiries and special requests
  • contributing to a positive and energetic dining atmosphere

Job Criteria

Experience

Entry Level (1-2 years)


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