
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
wellbeing support tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
charitable involvement
Training Contests
Job Description
Buffalo Wild Wings is a renowned casual dining restaurant and sports bar chain famous for its lively atmosphere, extensive selection of wings and sauces, and a strong focus on delivering an exceptional guest experience. Known for broadcasting major sporting events and creating a vibrant social environment, Buffalo Wild Wings caters to sports fans and families alike, offering an inviting space where patrons can enjoy great food, drinks, and entertainment. The company prides itself on fostering a culture where team members feel empowered to contribute to memorable experiences that keep guests coming back. As a leading brand in the restaurant industry, Buffalo Wild Wings offers career growth opportunities, comprehensive training programs, and benefits designed to support both professional and personal development. Employees enjoy a dynamic work setting where collaboration, enthusiasm, and a passion for customer service are highly valued. The role described is a Dining Room Host/Hostess position, a pivotal front-of-house role within the Buffalo Wild Wings team. This opportunity is perfect for individuals seeking to engage with customers in a fast-paced, energetic environment that is both rewarding and enjoyable. Whether you are beginning your hospitality career or looking to advance within the company, this position provides essential experience in customer service, operations, and teamwork. Employment type is typically part-time or full-time with a flexible schedule allowing for work during evenings, weekends, and holidays to accommodate various lifestyles and commitments. Pay varies by location but includes an hourly wage, with additional benefits and compensation details provided during the hiring process. This role places you at the forefront of the dining experience where first impressions matter deeply. Responsibilities focus on greeting guests warmly, efficiently managing seating rotations, handling reservations, and maintaining an orderly dining environment. You will set the tone for guest interactions, ensuring all patrons feel welcomed and attended to from the moment they enter the restaurant. The job entails being customer-oriented and organized, capable of multitasking during busy periods to help maintain a smooth flow of service. Candidates will develop strong communication skills, conflict resolution abilities, and a keen attention to detail while working alongside a friendly team dedicated to delivering legendary moments that define the Buffalo Wild Wings brand. This position not only offers the chance to build lasting skills but also to be part of a community that celebrates teamwork and guest satisfaction with energy and pride.
Job Requirements
- You are 16 years of age or higher per applicable law
- strong organizational skills
- exceptional attention to detail
- commitment to delivering superior guest service in a fast-paced environment
- ability to stand and walk for extended periods
- basic math and reading skills
- ability to work flexible schedules including holidays and weekends
Job Qualifications
- High school diploma or equivalent preferred
- excellent communication and interpersonal skills
- strong organizational skills
- ability to multitask in a fast-paced environment
- prior customer service experience is favorable but not required
- friendliness and positive attitude
- ability to work flexible hours including evenings and weekends
Job Duties
- Warmly greet guests and manage seating arrangements
- escort guests to their tables and provide menus
- manage reservations effectively
- maintain cleanliness and organization of the dining room
- assist guests with initial inquiries and provide excellent customer service
- contribute to a positive dining atmosphere by coordinating with team members
- ensure adherence to restaurant policies and safety standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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