Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Cash Referral Program
Community involvement

Job Description

Buffalo Wild Wings is a leading casual dining restaurant and sports bar chain renowned for its vibrant atmosphere, excellent wings, and extensive selection of sauces and beverages. Established with a passion for delivering unforgettable experiences, Buffalo Wild Wings has grown into a rapidly expanding national brand that combines great food, live sports, and a friendly environment to create a perfect spot for social gatherings and celebrations. The company prides itself on fostering a team-oriented culture where employees are encouraged to advance their careers while contributing to a lively and energetic setting. Whether you’re starting your career or seeking growth opportunities, Buffalo Wild Wings offers a dynamic workplace that values teamwork, innovation, and exceptional guest experiences.

The Dining Room Host/Hostess role at Buffalo Wild Wings is an essential front-of-house position that sets the tone for guests' entire dining experience. As the first point of interaction for patrons, hosts and hostesses play a crucial role in creating a welcoming atmosphere by greeting guests warmly, managing reservations, and ensuring a smooth seating process. This position goes beyond just seating guests; it involves being a professional ambassador of the Buffalo Wild Wings brand, helping maintain a safe, organized, and enjoyable dining environment.

In this fast-paced environment, you will use your organizational skills and attention to detail to manage the dining room flow effectively. You’ll familiarize yourself with the restaurant layout, menu options, and reservation system to assist guests promptly and efficiently. Your friendly demeanor and strong communication skills will help guests feel valued and comfortable from the moment they enter. Responsibilities also include keeping the dining area tidy, coordinating with servers and management to optimize table turnover, and handling guest inquiries with professionalism and care.

This role is ideal for individuals who enjoy working in a team, thrive in energetic settings, and have a passion for customer service. At Buffalo Wild Wings, the experience gained as a host or hostess not only hones your interpersonal skills but also provides potential pathways for career advancement within the company. Whether you decide to grow with Buffalo Wild Wings or leverage this experience for future opportunities, the skills and memories acquired here will be invaluable.

Employment at Buffalo Wild Wings as a Dining Room Host/Hostess is typically offered as part-time or full-time, with flexible scheduling options that accommodate various lifestyles. The hourly wage is competitive and complemented by numerous benefits, including weekly pay, meal discounts, training programs, and advancement opportunities. Working here means becoming part of a community that celebrates great food, exciting sports, and memorable guest interactions, all while building a career in hospitality and service.

Job Requirements

  • Be at least 16 years old or above according to local laws
  • possess strong communication skills
  • demonstrate friendliness and a positive attitude
  • ability to multitask during busy periods
  • availability to work flexible shifts including evenings, weekends, and holidays
  • maintain a neat appearance and professional demeanor
  • willingness to learn and grow within the role

Job Qualifications

  • Minimum age of 16 as per applicable law
  • strong organizational skills
  • excellent attention to detail
  • commitment to delivering superior guest service in a fast-paced environment
  • excellent communication and interpersonal skills
  • ability to multitask and work as part of a team
  • prior experience in customer service or hospitality preferred but not required

Job Duties

  • Warmly greet guests and efficiently manage seating arrangements
  • escort guests to their tables and provide menus
  • maintain a tidy and organized dining room
  • manage reservations and coordinate seating flow
  • assist guests with initial needs and inquiries
  • communicate effectively with servers and management to optimize service
  • contribute to a positive dining environment

Job Criteria

Experience

Entry Level (1-2 years)


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