Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Medical
Dental
Vision
Tuition Benefits
best in class training
Advancement opportunities
Cash Referral Program
Recognition Program
Community involvement
Slip resistant shoes program

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant chain known for its vibrant, sports-centric atmosphere and a wide selection of wings and beverages. Established with a mission to create an exciting and lively environment, Buffalo Wild Wings has become a popular destination for guests seeking not just great food but memorable experiences filled with camaraderie, energy, and sports entertainment. The restaurant prides itself on blending excellent service with an atmosphere where every visit is an opportunity for guests to celebrate good times, enjoy watching their favorite sports, and share many moments of joy and excitement. The company emphasizes a strong culture of teamwork, respect, and continuous growth, making it a unique place to cultivate both professional skills and personal development.

As a Dining Room Host/Hostess at Buffalo Wild Wings, you play a vital role in shaping guest experiences from the moment they step into the restaurant. This position is more than just a job; it is a foundational step that helps build lasting career skills within a dynamic and upbeat environment. Working in this role means being at the forefront of every guest's dining journey, serving as the friendly face that warmly welcomes patrons, manages seating arrangements efficiently, and ensures the dining area is both inviting and organized. Your responsibilities include greeting guests with warmth and professionalism, escorting them to their tables, providing menus, and maintaining the dining space to ensure it is clean and ready for new guests. A key part of your role is helping facilitate a smooth flow of service while ensuring that guests feel valued and appreciated.

The role demands strong organizational skills, attention to detail, and a genuine commitment to delivering excellent guest service in a fast-paced setting. It is an opportunity to develop skills that can help you thrive in hospitality or customer service careers, whether you continue your journey with Buffalo Wild Wings or move on to new ventures. The company offers a flexible schedule suitable for students or those looking for part-time work, competitive hourly pay complemented by tips depending on location, and a comprehensive benefits package that supports employee well-being and career advancement.

Joining Buffalo Wild Wings as a Dining Room Host/Hostess means becoming part of a team that values enthusiasm, teamwork, and the celebration of memorable moments. You’ll be supported by best-in-class training and ongoing learning opportunities that help you grow professionally. Whether it's the excitement of game days, the camaraderie among colleagues, or the chance to work in a popular and beloved environment, this role equips you with skills and experiences that last a lifetime. If you are passionate about creating a great experience for guests, enjoy interacting with people, and thrive in a lively setting, this position is an excellent fit for you.

Job Requirements

  • You are 16 years of age or higher per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service
  • ability to work in a fast-paced environment
  • friendly and outgoing personality
  • excellent communication skills

Job Qualifications

  • You are 16 years of age or higher per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service
  • ability to work in a fast-paced environment
  • friendly and outgoing personality
  • excellent communication skills

Job Duties

  • Warmly greet guests as they arrive
  • manage seating arrangements efficiently
  • provide guests with menus upon seating
  • maintain an organized and tidy dining area
  • assist with managing reservations
  • contribute to a positive guest experience through excellent customer service
  • help facilitate smooth flow of service

Job Criteria

Experience

Entry Level (1-2 years)


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