
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Tuition Benefits
Recognition Program
Cash Referral Program
Community involvement
Training Contests
Job Description
Buffalo Wild Wings is a well-known casual dining restaurant and sports bar chain specializing in wings, beer, and a lively atmosphere where guests come to enjoy great food alongside their favorite games. Established to bring people together in a fun, energetic environment, Buffalo Wild Wings has grown into a nationwide favorite for sports fans and food lovers alike. The brand is celebrated for its commitment to excellent customer service, a vibrant guest experience, and a team-oriented work culture. This establishment prioritizes creating memorable moments for guests through high-quality food, engaging service, and an electrifying atmosphere where every visit is an event. Working at Buffalo Wild Wings means being part of a team that values enthusiasm, teamwork, and growth, with numerous opportunities for career advancement within its welcoming and dynamic environment.
The role of Dining Room Host/Hostess at Buffalo Wild Wings is essential in delivering these unforgettable experiences to guests right from the moment they walk through the door. This role involves warmly greeting and seating guests, managing reservations efficiently, and maintaining an inviting and organized dining room atmosphere. It serves as a crucial touchpoint for guest interaction, setting the tone for their overall dining experience. Hosts and hostesses are tasked with guiding guests to their tables attentively, offering menus, and providing initial assistance, ensuring guests feel valued and welcomed immediately. This position is ideal for individuals who thrive in fast-paced environments, possess strong organizational skills, and have a passion for customer service. Whether looking to start a career in hospitality or aiming to grow within Buffalo Wild Wings, this role offers comprehensive training, a vibrant workplace environment where the game is always on, and opportunities for progression. Employees enjoy a supportive culture that encourages continuous learning and professional development, coupled with a variety of benefits including flexible schedules, meal discounts, paid time off, a 401(k) retirement plan, and medical coverage. The Dining Room Host/Hostess is more than a job; it is a foundational role that helps shape the guest experience and contributes directly to the restaurant’s success. Joining Buffalo Wild Wings means becoming a part of a community dedicated to excellence in service and memorable dining experiences that guests will cherish time after time.
The role of Dining Room Host/Hostess at Buffalo Wild Wings is essential in delivering these unforgettable experiences to guests right from the moment they walk through the door. This role involves warmly greeting and seating guests, managing reservations efficiently, and maintaining an inviting and organized dining room atmosphere. It serves as a crucial touchpoint for guest interaction, setting the tone for their overall dining experience. Hosts and hostesses are tasked with guiding guests to their tables attentively, offering menus, and providing initial assistance, ensuring guests feel valued and welcomed immediately. This position is ideal for individuals who thrive in fast-paced environments, possess strong organizational skills, and have a passion for customer service. Whether looking to start a career in hospitality or aiming to grow within Buffalo Wild Wings, this role offers comprehensive training, a vibrant workplace environment where the game is always on, and opportunities for progression. Employees enjoy a supportive culture that encourages continuous learning and professional development, coupled with a variety of benefits including flexible schedules, meal discounts, paid time off, a 401(k) retirement plan, and medical coverage. The Dining Room Host/Hostess is more than a job; it is a foundational role that helps shape the guest experience and contributes directly to the restaurant’s success. Joining Buffalo Wild Wings means becoming a part of a community dedicated to excellence in service and memorable dining experiences that guests will cherish time after time.
Job Requirements
- 16 years of age or higher per applicable law
- Ability to greet and seat guests warmly and efficiently
- Strong multitasking abilities
- Willingness to work flexible shifts including evenings weekends and holidays
- Commitment to maintaining a clean and organized dining area
- Positive attitude and teamwork skills
Job Qualifications
- 16 years of age or older
- Strong organizational skills
- Exceptional attention to detail
- Commitment to superior guest service
- Ability to work in a fast-paced environment
- Excellent communication skills
- Friendly and approachable demeanor
Job Duties
- Warmly greet guests and efficiently manage seating arrangements
- Escort guests to their tables and provide menus
- Maintain tidiness and organization of the dining room
- Manage reservations and guest inquiries
- Ensure a welcoming atmosphere and superior guest satisfaction
- Coordinate with service staff to ensure smooth flow of dining service
- Handle guest requests and resolve any seating-related issues promptly
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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