Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
weekly pay
shift meal discount
family dining discount
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Tuition Benefits

Job Description

Buffalo Wild Wings is a well-established restaurant and sports bar known for its vibrant atmosphere, delicious wings, and a community-focused dining experience. As a leader in the casual dining industry, the company prides itself on delivering exceptional customer service, creating lively spaces where guests can enjoy sports, food, and camaraderie. With locations throughout the United States and a mission to create memorable moments, Buffalo Wild Wings emphasizes teamwork, respect, and enthusiasm in every shift. Their diverse and inclusive environment fosters growth, continuous learning, and career advancement opportunities for employees in all positions. Employees are provided with best-in-class training and a comprehensive benefits package, ensuring a fulfilling career path.

The role of Dining Room Host/Hostess at Buffalo Wild Wings is integral to the overall guest experience. This position serves as the first point of contact for guests, setting the tone for their visit by warmly welcoming and efficiently seating patrons. Dining Room Hosts and Hostesses manage reservations, maintain an organized and inviting dining area, and help ensure smooth service flow. This role demands strong interpersonal and organizational skills, a friendly demeanor, and a genuine commitment to guest satisfaction. Working as a Dining Room Host/Hostess provides a dynamic work environment where no two days are the same, often accompanied by the excitement of live sports and teamwork. The position is suitable for individuals looking to gain valuable experience in hospitality, develop customer service skills, and take advantage of ample growth opportunities within Buffalo Wild Wings or the broader hospitality industry. The job offers flexible scheduling which may include evenings, weekends, and holidays, accommodating various personal and academic commitments. In addition to competitive compensation that varies by location — typically comprising an hourly wage plus tips — the company offers weekly pay and multiple employee perks designed to support wellbeing and career success.

Job Requirements

  • Minimum age of 16 years as per applicable law
  • ability to work flexible hours including evenings, weekends, and holidays
  • strong organizational and communication skills
  • capability to maintain a clean and welcoming environment
  • ability to manage reservations
  • willingness to work in a fast-paced, guest-focused setting

Job Qualifications

  • At least 16 years of age or higher as per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to superior guest service
  • effective communication skills
  • ability to multitask in a fast-paced environment
  • friendliness and teamwork abilities

Job Duties

  • Warmly greet and seat patrons
  • manage reservations effectively
  • maintain a clean and organized dining area
  • provide menus and initial guest assistance
  • ensure outstanding guest satisfaction
  • contribute to a seamless flow of service
  • assist with managing guest inquiries

Job Criteria

Experience

Entry Level (1-2 years)


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