Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Slip resistant shoes program
community and charitable involvement
Igniting Dreams Grant Program

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant and sports bar chain known for its vibrant atmosphere, delicious wings, and passion for sports. With numerous locations across the country, Buffalo Wild Wings has established itself as a popular destination for guests seeking a fun and lively dining experience. The brand's commitment to quality food, exceptional service, and engaging entertainment makes it a standout in the casual dining and sports bar industry. The company fosters a team-oriented culture that values energetic and motivated individuals who thrive in dynamic environments. Employees at Buffalo Wild Wings enjoy working in a setting where the game is always on and camaraderie is encouraged, making it an ideal workplace for those who enjoy fast-paced and interactive roles.

The role of Dining Room Host/Hostess at Buffalo Wild Wings is pivotal in creating memorable experiences for guests from the moment they enter the restaurant. This position is more than just a job; it is a foundational role that paves the way for career growth within the company’s lively environment. As a Dining Room Host/Hostess, you will be the first friendly face guests see, responsible for welcoming them warmly, managing reservations effectively, and seating patrons promptly while maintaining an organized and inviting dining area. Your ability to create a seamless flow of service ensures that all guests feel valued and have a positive impression of the restaurant.

This role demands strong organizational skills, attention to detail, and an unwavering commitment to guest satisfaction. You will direct guests to their tables, provide menus, and offer initial assistance while contributing to a team effort to deliver legendary hospitality. Working as a Dining Room Host/Hostess at Buffalo Wild Wings offers a dynamic work environment where every shift presents new opportunities to grow personally and professionally. The company supports its employees by offering extensive training, continuous learning, and numerous chances for advancement within the organization. Employment in this role is typically flexible with schedules that may include evenings, weekends, and holidays, accommodating employees’ varying availability.

Buffalo Wild Wings provides competitive hourly wages that vary by location, as well as tips and a comprehensive benefits package that supports the health, wellbeing, and financial security of its staff. From paid time off and retirement plans to tuition benefits and wellness programs, employees have access to multiple perks designed to enhance their work experience and quality of life. Whether you are looking to build a long-term career or gain valuable skills for future ventures, joining Buffalo Wild Wings as a Dining Room Host/Hostess offers an exciting and rewarding opportunity in a vibrant and supportive setting.

Job Requirements

  • Be at least 16 years of age or higher per applicable law
  • possess strong organizational skills
  • demonstrate exceptional attention to detail
  • have commitment to delivering superior guest service in a fast-paced environment
  • exhibit excellent communication skills
  • maintain a friendly and approachable demeanor
  • be available to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • Strong organizational skills
  • exceptional attention to detail
  • commitment to superior guest service
  • ability to work in a fast-paced environment
  • excellent communication and interpersonal skills
  • friendly and approachable demeanor
  • team-oriented mindset
  • high school diploma or equivalent preferred

Job Duties

  • Warmly greet and seat patrons
  • manage reservations and waitlists
  • provide menus and initial guest assistance
  • maintain cleanliness and organization of the dining area
  • ensure a welcoming atmosphere and seamless flow of service
  • assist with guest inquiries and accommodate special requests
  • collaborate with team members to uphold exceptional guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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