Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a well-established American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, delicious wings, and wide selection of sauces and beers. Renowned for providing an electrifying environment where sports fans gather to enjoy games and great food, Buffalo Wild Wings combines a lively setting with exceptional service to create memorable guest experiences. The brand has grown significantly over the years, with numerous locations across the United States and internationally, emphasizing a culture of teamwork, fun, and career growth. As a part of the restaurant industry, Buffalo Wild Wings focuses on delivering not only quality food and drinks but also an engaging and friendly environment that keeps guests coming back. Their commitment to employee development and a dynamic work atmosphere makes it a sought-after employer for individuals looking to start or advance their hospitality careers.

The role of Dining Room Host/Hostess at Buffalo Wild Wings is a critical frontline position responsible for shaping guests' initial impressions and setting the stage for an enjoyable dining experience. This job goes beyond routine seating duties; it is about being an ambassador of hospitality who warmly welcomes every guest, manages seating arrangements efficiently, and maintains a positive dining atmosphere. Working as a Dining Room Host/Hostess means being part of a team that values high energy, excellent organizational skills, and outstanding guest service. You will manage reservations, greet patrons with a smile, escort them to their tables, provide menus, and ensure the dining area is orderly and ready for guests, reflecting Buffalo Wild Wings’ dedication to quality service and memorable social experiences.

This role suits individuals aged 16 and above who thrive in fast-paced, social environments and who possess strong communication and multitasking abilities. Employment here is typically part-time or full-time with flexible scheduling options that can accommodate students or those seeking supplementary income. Earnings include hourly wages, often supplemented by tips, along with a generous benefits package that supports work-life balance and professional growth. Working at Buffalo Wild Wings provides opportunities not only to develop strong interpersonal and organizational skills but also pathways for advancement within the company. Whether you aim to build a long-term hospitality career or develop valuable skills for future ventures, the Dining Room Host/Hostess position is a solid step forward, offering both rewarding work and a community-focused workplace culture.

Job Requirements

  • Minimum age of 16 years per applicable law
  • Ability to communicate clearly and greet guests warmly
  • Strong organizational skills and attention to detail
  • Commitment to superior guest service
  • Capability to work flexible shifts including evenings, weekends, and holidays
  • Willingness to learn and collaborate with team members
  • Ability to maintain a clean and welcoming dining area

Job Qualifications

  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • Friendly and approachable personality
  • Previous experience in customer service preferred but not required
  • Basic organizational and time management skills
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Minimum age of 16 years as per applicable law

Job Duties

  • Create legendary first impressions by warmly welcoming guests and efficiently managing seating arrangements
  • Greet guests with a friendly demeanor and escort them to their tables
  • Provide menus and initial assistance to guests
  • Ensure the dining room remains tidy and prepared for new arrivals
  • Manage reservations and seating flow to optimize guest experience
  • Contribute to a positive and organized dining environment
  • Support team members as needed to facilitate smooth service

Job Criteria

Experience

Entry Level (1-2 years)


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