Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits

Job Description

Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise renowned for its vibrant atmosphere and devotion to delivering exceptional guest experiences. With a strong emphasis on sports entertainment, vibrant decor, and a menu specializing in wings and beverages, Buffalo Wild Wings creates an environment where excitement and camaraderie thrive. The brand is celebrated for combining great food, an energetic setting, and friendly service, making it a popular destination for guests seeking memorable dining and social experiences. Established with a focus on community and customer satisfaction, Buffalo Wild Wings continues to expand across numerous locations, offering numerous employment opportunities in a dynamic and fast-paced environment.

As a Dining Room Host/Hostess at Buffalo Wild Wings, you will play a crucial role in crafting unforgettable experiences for every guest who enters the establishment. This position is not just about seating guests; it’s an invitation to become part of a lively and energetic team that values enthusiasm, teamwork, and superior customer service. Each shift is filled with opportunities to connect with guests, support your team, and contribute to a smooth and seamless dining flow. Your main responsibilities will include warmly greeting guests as they arrive, managing seating arrangements efficiently, handling reservations, and maintaining a welcoming and organized dining space. By providing menus and initial assistance, you set the tone for the dining experience and ensure that guests feel valued and comfortable from the moment they walk in.

This role is ideal for individuals who possess strong communication skills, organizational abilities, and a genuine commitment to exceptional guest service. The ability to multitask in a fast-paced environment while maintaining attention to detail is essential. Working at Buffalo Wild Wings is not just a job; it’s a stepping stone for career growth within the hospitality industry, offering advancement opportunities and comprehensive training programs designed to enhance your skills and foster continuous learning. Whether you aim to build a long-term career with Buffalo Wild Wings or seek valuable experience to take with you to future endeavors, this role provides a supportive and engaging workplace where each day brings new challenges and memorable moments.

Employees enjoy flexible schedules that accommodate various lifestyles, and the compensation package is competitive, often including hourly wages complemented by tips and benefits. The culture at Buffalo Wild Wings encourages camaraderie, teamwork, and a sense of community, making it a place where your contributions truly make a difference. If you are passionate about hospitality, enjoy engaging with people, and thrive in a spirited team environment, the Dining Room Host/Hostess position at Buffalo Wild Wings offers a fulfilling and exciting opportunity to be part of a renowned brand dedicated to legendary guest experiences.

Job Requirements

  • minimum age of 16 years or higher per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service in fast-paced environment

Job Qualifications

  • minimum age of 16 years or older according to applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service
  • ability to work in a fast-paced environment
  • excellent communication and interpersonal skills

Job Duties

  • warmly greet guests as they arrive
  • efficiently manage seating arrangements
  • handle reservations and waitlists
  • escort guests to their tables and provide menus
  • ensure the dining room is tidy and prepared for new arrivals
  • contribute to a positive and organized dining experience
  • support front-of-house team to maintain smooth service flow

Job Criteria

Experience

Entry Level (1-2 years)


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