Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Fantastic work environment
weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope program
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a well-known American casual dining restaurant and sports bar franchise that has earned its reputation by combining a love for sports with great food and exceptional guest experiences. With locations across the United States and beyond, the company prides itself on its vibrant atmosphere where fans can enjoy watching games while sharing delicious wings, drinks, and snacks with friends and family. Buffalo Wild Wings differentiates itself by offering not only a menu built around its famous wings and sauces but also a lively venue where sports enthusiasts come to gather and create memorable moments. As a major player in the casual dining industry, the company is recognized for its commitment to teamwork, community involvement, and career advancement opportunities for employees. The establishment fosters a workplace culture that is energetic, approachable, and guest-focused.

The role of Dining Room Host/Hostess at Buffalo Wild Wings is more than just a frontline hospitality position; it is a crucial component in creating an inviting and enjoyable dining atmosphere that sets the tone for the entire guest experience. This position involves greeting guests upon arrival, managing seating arrangements efficiently and warmly, handling reservations, and ensuring that the dining area is consistently organized and welcoming. The Dining Room Host/Hostess acts as a friendly face and first point of contact, contributing significantly to customer satisfaction and the restaurant's smooth operational flow. Beyond basic seating duties, this role requires an individual who can multitask effectively in a fast-paced environment, maintain a cheerful and polite demeanor, and communicate clearly with guests and team members alike.

Buffalo Wild Wings values the Dining Room Host/Hostess’s role in setting the stage for legendary moments by providing guests with exceptional service from the moment they walk through the door. This job serves as a great opportunity for individuals who want to build their career in the hospitality industry or who enjoy engaging with people. Whether you are seeking a part-time position with a flexible schedule or an entry point for a long-term career at Buffalo Wild Wings, this role offers the chance to develop vital professional skills such as organization, communication, multitasking, and customer service. Compensation typically includes competitive hourly pay with potential tips depending on location and experience, along with an array of benefits designed to support both personal and professional growth. Working at Buffalo Wild Wings also means being part of a team that values its members, encourages continuous learning, and provides opportunities for advancement and recognition.

Job Requirements

  • Minimum age of 16 years or above as per applicable law
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Strong attention to detail
  • Previous experience in customer service is a plus but not required
  • Ability to stand for extended periods
  • Basic proficiency in managing reservations and guest seating

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • Exceptional organizational skills
  • Commitment to delivering superior guest service
  • Friendly and approachable demeanor
  • Ability to work well within a team

Job Duties

  • Warmly greeting guests
  • Seating patrons efficiently
  • Managing reservations
  • Providing menus to guests
  • Maintaining a tidy and organized dining area
  • Directing guests to their tables
  • Ensuring outstanding guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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