Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Tuition Benefits
Cash Referral Program
Recognition Program
Community involvement
Training Contests
Slip resistant shoes program
PerkSpot Discount Program
Champions of Hope
Journey Wellbeing Support Tool
Advancement opportunities
best in class training

Job Description

Buffalo Wild Wings is a well-known and dynamic restaurant chain celebrated for its vibrant atmosphere, delicious wings, and commitment to creating memorable experiences for its guests. Founded as a sports bar and grill, Buffalo Wild Wings has grown to become a popular destination where fans come together to enjoy great food, watch games, and celebrate victories. The company prides itself on fostering a lively, inclusive environment that emphasizes teamwork, exceptional service, and community connection. With locations across the United States and beyond, Buffalo Wild Wings continues to set the standard for fun, flavor, and fan engagement in the casual dining industry.

The role of Dining Room Host/Hostess at Buffalo Wild Wings is essential to the guest experience. This position serves as the first point of contact for patrons entering the restaurant and sets the tone for their visit. The host or hostess is responsible for warmly greeting guests, managing seating arrangements, and coordinating reservations to ensure a smooth and organized flow within the dining area. This role requires someone who is friendly, organized, and able to multitask effectively amid the energetic pace of a bustling restaurant.

In addition to greeting and seating guests, the Dining Room Host/Hostess provides menus and offers initial assistance to guests, helping to create a welcoming and enjoyable atmosphere. This role supports the overall service team by maintaining a clean and tidy dining environment, which contributes to an outstanding guest experience. The position offers more than just day-to-day responsibilities; it is a stepping stone for those looking to advance their career in the hospitality or food service industries. Employees gain valuable skills that will serve them well whether they continue with Buffalo Wild Wings or move on to other opportunities.

Buffalo Wild Wings offers a fantastic work environment where the excitement of sports and the joy of sharing great food come together. The company provides a comprehensive benefits package, including weekly pay, flexible scheduling, discounts on meals, and ongoing training opportunities. There is a strong focus on professional development and career advancement, making this role ideal for individuals seeking growth in a fast-paced, customer-focused setting. The Dining Room Host/Hostess role is not just a job; it is a chance to be part of a team that values energy, enthusiasm, and excellence in guest service.

Job Requirements

  • Be at least 16 years of age per applicable law
  • possess strong organizational skills
  • demonstrate exceptional attention to detail
  • have a commitment to delivering superior guest service
  • be able to work in a fast-paced environment

Job Qualifications

  • Strong communication skills
  • friendly and approachable attitude
  • ability to multitask in a fast-paced environment
  • teamwork and collaboration capabilities
  • commitment to superior guest service
  • ability to maintain composure during busy periods

Job Duties

  • Warmly welcome guests and manage seating arrangements
  • greet guests with a friendly demeanor
  • escort guests to their tables and provide menus
  • ensure the dining area remains tidy and organized
  • manage reservations efficiently
  • contribute to a positive and seamless guest experience
  • support team in maintaining dining room readiness

Job Criteria

Experience

Entry Level (1-2 years)


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