Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Tuition Benefits
Training and Development
Employee Recognition Program
Community Involvement Programs

Job Description

Buffalo Wild Wings is a popular American casual dining restaurant and sports bar franchise known for its lively atmosphere and commitment to delivering an exceptional guest experience. With a focus on wings, beer, and sports, Buffalo Wild Wings has established itself as a go-to destination for sports enthusiasts and food lovers alike. The brand emphasizes a team-oriented environment where every shift brings excitement, teamwork, and the chance to create memorable moments with guests. Employees at Buffalo Wild Wings value the unique culture that blends sports entertainment with delicious food and outstanding service, making it an ideal workplace for individuals seeking a dynamic and engaging work environment.

The Dining Room Host/Hostess role at Buffalo Wild Wings is a vital position that sets the tone for each guest’s visit. This role involves warmly greeting and seating patrons with professionalism and enthusiasm, managing reservations to ensure smooth dining service flow, and maintaining an organized and welcoming dining area. The Dining Room Host/Hostess plays an essential role in creating a positive first impression and laying the groundwork for the legendary experiences Buffalo Wild Wings prides itself on. This position is perfect for individuals who enjoy fast-paced settings, interacting with diverse guests, and contributing to a team-oriented hospitality environment. As a Dining Room Host/Hostess, you will develop valuable skills in customer service, communication, and operational organization, all while working in an energetic atmosphere filled with sports action and camaraderie.

This opportunity is often seen as a stepping stone for career growth within the Buffalo Wild Wings family or the broader hospitality industry. The company offers comprehensive training programs and continuous learning to help you advance your skills and career. Additionally, the role offers a flexible schedule accommodating various availability, including evenings, weekends, and holidays. Benefits include weekly pay, shift meal discounts, family dining discounts, paid time off, and access to medical, dental, and vision care. Buffalo Wild Wings also supports employee wellbeing through programs like 401(k) retirement plans, tuition benefits, and wellness support tools. Working at Buffalo Wild Wings means joining a community that values its employees' development, involvement, and success, offering not just a job but a chance to build a meaningful career with lasting memories and friendships.

Job Requirements

  • Minimum age of 16 years, or as required by law
  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to handle a fast-paced work environment
  • strong interpersonal skills
  • basic knowledge of reservation and seating management
  • ability to maintain cleanliness and organization
  • dependability and punctuality

Job Qualifications

  • Minimum age of 16 years, or as required by law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to superior guest service
  • ability to work in a fast-paced environment
  • effective communication skills
  • friendly and approachable demeanor

Job Duties

  • Warmly greeting guests
  • managing seating arrangements and reservations
  • escorting guests to tables and providing menus
  • ensuring the dining area is clean and organized
  • maintaining a positive and welcoming atmosphere
  • collaborating with team members to ensure guest satisfaction
  • assisting with guest inquiries and initial service needs

Job Criteria

Experience

Entry Level (1-2 years)


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