Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Cash Referral Program
Community involvement
Training Contests
Slip resistant shoes program

Job Description

Buffalo Wild Wings is a vibrant and popular sports bar and restaurant chain known for its energetic atmosphere and commitment to delivering unforgettable guest experiences. With locations across the country, Buffalo Wild Wings offers a lively setting where sports enthusiasts and food lovers come together to enjoy a variety of wings, craft beers, and a stimulating game-day environment. The company prides itself on creating a culture that values teamwork, enthusiasm, and exceptional customer service, making it a favorite destination for friends and families alike. Each shift at Buffalo Wild Wings is more than just a job; it's an opportunity to be part of a dynamic team dedicated to crafting memorable moments filled with spontaneous cheers and high-fives.

As a Dining Room Host/Hostess at Buffalo Wild Wings, you play an essential role in setting the tone for legendary experiences for every guest who walks through the door. This role involves warmly greeting and seating guests while managing reservations and maintaining a welcoming and organized dining area. The position demands an individual who is personable, detail-oriented, and able to multitask efficiently in a fast-paced environment. Hosts and hostesses ensure guests are comfortably seated, menus are promptly provided, and the dining room remains tidy and prepared to handle the flow of patrons throughout the shift. This role not only focuses on delivering outstanding guest satisfaction but also supports the seamless operation of the entire dining team.

Working as a Dining Room Host/Hostess at Buffalo Wild Wings offers more than just employment; it offers a career stepping stone within a lively, high-energy environment. Candidates have the opportunity to develop valuable skills in guest relations, multitasking, and teamwork, all while enjoying flexible schedules that can accommodate school, family, or other commitments. The company provides a comprehensive benefits package that includes weekly pay, flexible scheduling, and various discounts, alongside paid time off and a 401(k) retirement plan. With access to best-in-class training, continuous learning opportunities, and advancement possibilities, employees are supported in growing their careers within the Buffalo Wild Wings family or gaining experience that will serve them well in future endeavors. This position is ideal for individuals seeking to be part of a spirited team that thrives on customer interaction and teamwork in a fun, game-day atmosphere.

Job Requirements

  • Minimum age of 16 years or higher per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service in a fast-paced environment
  • ability to multitask and handle busy periods with a positive attitude
  • effective communication skills
  • cooperative team player

Job Qualifications

  • Minimum age of 16 years or higher per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service in a fast-paced environment
  • excellent communication and interpersonal skills
  • ability to multitask and work well within a team
  • previous experience in customer service is a plus

Job Duties

  • Warmly greet guests and manage seating arrangements
  • escort guests to their tables and provide menus
  • maintain a tidy and welcoming dining room
  • manage reservations and guest flow efficiently
  • assist with initial guest inquiries and requests
  • contribute to a positive and organized dining experience
  • support smooth service transitions between dining shifts

Job Criteria

Experience

Entry Level (1-2 years)


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