Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Referral program
Recognition Program
Community involvement
wellbeing support
Training Contests
Slip resistant shoes program

Job Description

Buffalo Wild Wings is a leading sports bar and restaurant chain known for its vibrant atmosphere, delicious wings, and a passionate fan base that enjoys watching games while savoring top-notch food and service. Established to create memorable experiences centered around sports entertainment, Buffalo Wild Wings has grown into a beloved destination for guests seeking a lively environment where excellent food and great company come together. The establishment prides itself on exceptional customer service, a fun and welcoming atmosphere, and a dynamic workplace that values each team member's contributions. As part of a globally recognized brand, Buffalo Wild Wings offers employees a chance to grow professionally in a fast-paced, energetic setting that's always buzzing with activity. The restaurant emphasizes teamwork, continual learning, and opportunities for career advancement, making it an ideal environment for those passionate about hospitality and guest satisfaction.

The role of Dining Room Host/Hostess is essential in setting the tone for each guest's visit. This position is more than simply a job — it is a gateway to developing interpersonal and customer service skills that are valuable throughout one's career. The Dining Room Host/Hostess is tasked with warmly welcoming guests as they enter the restaurant, efficiently managing seating arrangements, and providing exceptional service that ensures every patron feels valued and comfortable. This role requires strong organizational skills and a keen attention to detail to maintain a smooth and orderly dining room flow. Additionally, the host/hostess helps manage reservations and assists with creating a warm and inviting environment that encourages repeat visits.

Buffalo Wild Wings offers a flexible work schedule that accommodates various lifestyles, making it an excellent choice for students, part-time workers, or those seeking a dynamic, social work environment. The position typically involves working during peak dining hours, including evenings, weekends, and holidays. Employees benefit from a comprehensive pay package which can include hourly wages plus tips, depending on the location. Beyond competitive pay, Buffalo Wild Wings is committed to employee well-being through numerous benefit programs including health insurance options, retirement plans, paid time off, and continuous training programs. These benefits reflect the company’s investment in its staff and dedication to fostering a positive work culture.

In this role, the Dining Room Host/Hostess will contribute to the seamless operation of the restaurant by greeting guests with enthusiasm and professionalism, guiding them to their tables, distributing menus, and assisting with any initial needs. Maintaining the dining area’s cleanliness and readiness for new guests will also be part of daily responsibilities to ensure the restaurant remains a comfortable and organized space. Buffalo Wild Wings values hosts and hostesses who demonstrate a proactive attitude, team spirit, and commitment to delivering legendary guest service that keeps customers coming back. This position is an excellent opportunity for individuals seeking to build a career in hospitality while working in an energetic and supportive environment that celebrates hard work and dedication.

Job Requirements

  • minimum age of 16 years or higher per applicable law
  • ability to work evenings, weekends, and holidays
  • capability to multitask and handle busy dining periods
  • strong customer service orientation
  • ability to stand for extended periods
  • willingness to work flexible shifts

Job Qualifications

  • minimum age of 16 years or higher per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service
  • ability to work in a fast-paced environment
  • excellent communication and interpersonal skills
  • friendly and approachable demeanor

Job Duties

  • greet guests warmly and efficiently manage seating arrangements
  • escort guests to their tables and provide menus
  • maintain cleanliness and organization of the dining room
  • manage reservations and accommodate guest needs
  • contribute to a positive and welcoming dining atmosphere
  • assist in ensuring smooth flow of service
  • support team members as needed

Job Criteria

Experience

Entry Level (1-2 years)


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