Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Tuition Benefits
Advancement opportunities
best in class training
Continuous Learning
Cash Referral Program
Recognition Program
community and charitable involvement

Job Description

Buffalo Wild Wings is a prominent American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive menu of wings, sauces, and drinks, and dedication to delivering memorable guest experiences. Founded in 1982, the company has grown into a nationally recognized brand celebrated for its lively environment where guests can enjoy sports events and great food. Buffalo Wild Wings prides itself on fostering a culture of enthusiasm, teamwork, and outstanding guest service in each of its locations. The company is committed to creating an energetic work environment where employees have the opportunity to grow professionally, advance their careers, and contribute positively to the community. Employment at Buffalo Wild Wings offers a dynamic setting filled with supportive colleagues, ongoing training, and numerous benefits aimed at employee well-being and development.

The role of Dining Room Host/Hostess at Buffalo Wild Wings is integral in setting the stage for legendary guest experiences. In this position, you will be the primary point of contact for guests entering the restaurant, responsible for warmly greeting and seating patrons to ensure a smooth flow within the dining area. Your duties include managing reservations efficiently, escorting guests to their tables while providing menus, and maintaining an organized and inviting dining space. This role demands exceptional customer service skills, attention to detail, and the ability to operate effectively in a fast-paced, energetic environment. Working as a Dining Room Host/Hostess provides valuable experience in hospitality and customer interaction, making it an excellent stepping stone for individuals seeking career advancement in the restaurant industry or other customer-facing roles. Additionally, the position offers flexibility in scheduling, a competitive hourly wage with potential tips, and a comprehensive benefits package that supports personal and professional growth. Overall, the Dining Room Host/Hostess role at Buffalo Wild Wings is designed for individuals who are enthusiastic about creating positive first impressions and who thrive in a team-oriented, lively atmosphere.

Job Requirements

  • Minimum age of 16 years or higher per applicable law
  • ability to work flexible schedules including evenings and weekends
  • strong organizational skills
  • excellent customer service orientation
  • ability to multitask in a busy environment
  • basic communication skills
  • willingness to be a team player

Job Qualifications

  • Minimum age of 16 years or higher per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service
  • ability to work in a fast-paced environment
  • friendly and approachable demeanor
  • effective communication skills

Job Duties

  • Warmly greet and seat guests
  • manage reservations efficiently
  • escort guests to their tables and provide menus
  • maintain a tidy and organized dining area
  • ensure excellent guest satisfaction
  • support seamless flow of service
  • assist guests with initial needs

Job Criteria

Experience

No experience required


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