Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program

Job Description

Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, delicious wings, and a wide selection of drinks. Established with the goal of providing guests with an exciting and engaging environment, Buffalo Wild Wings has grown into a nationally recognized brand celebrated for its commitment to hosting unforgettable moments filled with sports, social engagement, and exceptional food service. With locations across the United States and internationally, the company prides itself on fostering a workplace culture that emphasizes teamwork, energy, and guest satisfaction, making it a popular destination for both patrons and employees seeking a dynamic work environment.

The role of a Dining Room Host/Hostess at Buffalo Wild Wings is essential in ensuring that each guest's experience begins on a positive note. In this position, you will be responsible for warmly greeting and seating customers, managing seating arrangements, and maintaining the overall cleanliness and organization of the dining area. This role serves as the first point of contact in the dining room and requires an outgoing, organized individual who can handle a fast-paced environment with ease. By providing menus and guiding guests to their tables with a friendly demeanor, you help set the tone for an enjoyable visit. Additionally, as a host or hostess, you will contribute to the seamless operation of the restaurant by facilitating smooth transitions between seating and dining services. Working at Buffalo Wild Wings offers more than just a job; it is a chance to develop valuable skills in customer service, communication, and teamwork within a lively and energetic setting.

Employment at Buffalo Wild Wings as a Dining Room Host/Hostess typically offers flexible scheduling options that accommodate school, other jobs, or personal commitments. This part-time or full-time position provides competitive hourly wages complemented by the potential for tips. Employees benefit from comprehensive training programs designed to enhance their professional growth and increase their knowledge of the hospitality industry. Moreover, Buffalo Wild Wings is dedicated to supporting career advancement opportunities, encouraging team members to pursue higher roles within the company. The work environment is fast-paced and exciting, perfect for individuals who thrive in social settings and enjoy interacting with diverse groups of people.

Overall, the Dining Room Host/Hostess position at Buffalo Wild Wings represents an excellent opportunity for individuals looking to build a foundational career in hospitality or simply enjoy working in a vibrant, team-oriented atmosphere where each day brings new challenges and rewarding interactions with guests. This role not only helps develop essential workplace skills but also ensures that every guest experience starts with a smile and ends with a great memory.

Job Requirements

  • be at least 16 years of age or older per applicable law
  • possess strong organizational skills
  • have exceptional attention to detail
  • commit to delivering superior guest service in a fast-paced environment
  • be able to work flexible schedules including evenings, weekends, and holidays
  • demonstrate friendliness and teamwork
  • have the ability to multitask effectively

Job Qualifications

  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • excellent organizational abilities
  • friendly and welcoming demeanor
  • prior experience in customer service preferred
  • high school diploma or equivalent preferred

Job Duties

  • greet guests warmly and seat them efficiently
  • manage reservations and seating arrangements
  • provide menus to guests upon seating
  • maintain the cleanliness and organization of the dining room
  • assist guests with initial inquiries and directions
  • coordinate with servers and management to ensure smooth service flow
  • handle guest concerns proactively to ensure satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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