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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
charitable involvement
Igniting Dreams Grant Program
Training Contests
Job Description
Buffalo Wild Wings is a renowned casual dining restaurant and sports bar franchise known for its lively atmosphere, delicious wings, and wide selection of beverages. Founded in 1982, it has grown into a popular destination for sports enthusiasts and families alike, offering an energetic environment where guests can enjoy great food while watching their favorite games on numerous big screens. The brand is recognized not only for its menu but also for its commitment to delivering memorable experiences through exceptional customer service and a fun, vibrant setting.
This role is focused on the Dining Room Host or Hostess position, which plays a crucial part in establishing an outstanding first impression for every guest who walks through the doors. The Dining Room Host/Hostess is responsible for greeting patrons warmly, managing seating and reservations efficiently, and ensuring the dining area is welcoming and organized at all times. This role demands strong organizational skills, excellent attention to detail, and a genuine commitment to superior guest satisfaction in a fast-paced, dynamic environment.
Working at Buffalo Wild Wings as a Dining Room Host/Hostess offers much more than just a job; it is a chance to grow professionally in an energetic setting where teamwork and excitement are everyday constants. Employees benefit from comprehensive training, continuous learning opportunities, and potential career advancement within the company’s growing network of restaurants. The position often involves working flexible schedules, including nights, weekends, and holidays, which accommodates a variety of lifestyles and commitments.
Buffalo Wild Wings also places high value on its employees’ wellbeing and development, providing various benefits such as paid time off, medical and dental insurance, a 401(k) retirement plan, tuition assistance, and much more to support their journey both personally and professionally. The culture at Buffalo Wild Wings encourages participation in community and charitable initiatives, fostering a sense of belonging and purpose beyond the restaurant floor.
The Dining Room Host/Hostess role is at the heart of creating legendary moments for guests, starting with a friendly hello and continuing through attentive service and a clean, well-organized dining space. Those in this position contribute directly to the seamless flow of service that enhances guests’ overall experience, making every visit memorable. Whether one chooses to advance within the company or pursue other opportunities, the skills and experiences gained here build a strong foundation for any future career path.
This role is focused on the Dining Room Host or Hostess position, which plays a crucial part in establishing an outstanding first impression for every guest who walks through the doors. The Dining Room Host/Hostess is responsible for greeting patrons warmly, managing seating and reservations efficiently, and ensuring the dining area is welcoming and organized at all times. This role demands strong organizational skills, excellent attention to detail, and a genuine commitment to superior guest satisfaction in a fast-paced, dynamic environment.
Working at Buffalo Wild Wings as a Dining Room Host/Hostess offers much more than just a job; it is a chance to grow professionally in an energetic setting where teamwork and excitement are everyday constants. Employees benefit from comprehensive training, continuous learning opportunities, and potential career advancement within the company’s growing network of restaurants. The position often involves working flexible schedules, including nights, weekends, and holidays, which accommodates a variety of lifestyles and commitments.
Buffalo Wild Wings also places high value on its employees’ wellbeing and development, providing various benefits such as paid time off, medical and dental insurance, a 401(k) retirement plan, tuition assistance, and much more to support their journey both personally and professionally. The culture at Buffalo Wild Wings encourages participation in community and charitable initiatives, fostering a sense of belonging and purpose beyond the restaurant floor.
The Dining Room Host/Hostess role is at the heart of creating legendary moments for guests, starting with a friendly hello and continuing through attentive service and a clean, well-organized dining space. Those in this position contribute directly to the seamless flow of service that enhances guests’ overall experience, making every visit memorable. Whether one chooses to advance within the company or pursue other opportunities, the skills and experiences gained here build a strong foundation for any future career path.
Job Requirements
- Minimum age of 16 years or older as per applicable law
- Strong organizational skills
- Exceptional attention to detail
- Commitment to delivering superior guest service in a fast-paced environment
- Ability to work flexible schedules including nights, weekends, and holidays
- Effective communication skills
- Ability to handle busy dining periods calmly and professionally
Job Qualifications
- Strong communication skills
- Friendly and approachable attitude
- Ability to multitask in a fast-paced environment
- Teamwork and collaboration skills
- Attention to detail and organizational skills
- Prior experience in customer service preferred but not required
- Minimum age of 16 years or older as per applicable law
Job Duties
- Warmly greet guests and efficiently manage seating arrangements
- Escort guests to their tables and provide menus
- Manage reservations and maintain organized seating flow
- Ensure the dining room remains tidy and welcoming
- Assist guests with initial inquiries and provide excellent customer service
- Collaborate with team members to support smooth dining operations
- Handle busy periods with a positive and professional demeanor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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