Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training and continuous learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical Coverage
dental coverage
vision coverage
Champions of Hope program
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
community and charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a premier sports bar and restaurant known for its dynamic atmosphere, extensive menu featuring famous wings and sauces, and commitment to delivering an exceptional guest experience. Established as a leader in the casual dining segment, Buffalo Wild Wings combines the excitement of live sports with a welcoming environment designed to bring people together. Whether it's game day or any day, the restaurant offers guests an inviting place to enjoy great food, drinks, and camaraderie while watching their favorite sports events on numerous large screens throughout the venue. The brand prides itself on a culture of energy, enthusiasm, and inclusivity, making it a popular destination for friends, families, and sports fans alike. Working at Buffalo Wild Wings means joining a vibrant team dedicated to creating memorable moments and a welcoming dining experience for every guest. The company fosters growth opportunities by emphasizing best-in-class training and continuous learning, setting the stage for employees to advance their careers within a lively and supportive setting. Enjoying a job at Buffalo Wild Wings is more than just clocking in and out; it is about being part of a community that values teamwork, dedication, and guest satisfaction. The role of Dining Room Host/Hostess is integral to maintaining the first impression guests experience as they enter the restaurant, ensuring that the energy and positive vibe continue throughout their visit.

As a Dining Room Host/Hostess at Buffalo Wild Wings, you will play a pivotal role in setting the stage for legendary moments by warmly greeting and seating guests. This position serves as the first point of contact for patrons, requiring a friendly and approachable demeanor combined with efficient management of seating arrangements and reservations. Your responsibilities will include guiding guests to their tables, providing menus, and maintaining an organized and clean dining area ready to welcome new guests. This role contributes directly to the seamless flow of service, helping to create an environment where guests can relax, enjoy their meal, and engage with the exciting atmosphere unique to Buffalo Wild Wings. The position demands strong organizational skills, great attention to detail, and a commitment to superior guest service in a fast-paced environment. Employees in this role often find themselves working flexible schedules including evenings, weekends, and holidays, with compensation that typically includes hourly wage plus tips and a comprehensive benefits package. Working as a Dining Room Host/Hostess provides valuable experience in customer service and hospitality, offers opportunities for career advancement and professional growth, and places employees at the heart of an energetic and engaging workplace culture.

Job Requirements

  • Be at least 16 years of age or older per applicable law
  • Possess strong organizational skills
  • Have exceptional attention to detail
  • Demonstrate commitment to delivering superior guest service
  • Be able to work in a fast-paced environment
  • Exhibit friendliness and positive attitude
  • Possess effective communication skills and multitasking ability

Job Qualifications

  • Strong organizational skills
  • Exceptional attention to detail
  • Commitment to superior guest service
  • Ability to work in a fast-paced environment
  • Friendly and approachable demeanor
  • Effective communication skills
  • Ability to multitask and manage busy dining periods

Job Duties

  • Warmly greet guests and efficiently manage seating arrangements
  • Escort guests to their tables and provide menus
  • Manage reservations and ensure timely seating for patrons
  • Maintain a tidy and organized dining area prepared for new arrivals
  • Contribute to a positive and welcoming atmosphere for all guests
  • Assist with guest inquiries and direct them appropriately as needed
  • Coordinate with servers and staff to ensure smooth service flow

Job Criteria

Experience

Entry Level (1-2 years)


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