Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Tuition Benefits
Cash Referral Program
Recognition Program
community and charitable involvement
Training Contests
Slip resistant shoes program

Job Description

Buffalo Wild Wings is a renowned sports bar and restaurant chain famous for its vibrant atmosphere combining great food, thrilling sports, and unforgettable social experiences. Established with the goal of bringing people together to enjoy delicious wings, craft beverages, and a lively environment, Buffalo Wild Wings has become a go-to destination for fans of sports and casual dining. With locations across the country, the company is dedicated to not only serving quality food but also creating memorable moments for guests through energetic service and dedicated team members. Working at Buffalo Wild Wings means becoming part of a team that values enthusiasm, teamwork, and exceptional guest service in a dynamic and fast-paced setting.

As a Dining Room Host/Hostess at Buffalo Wild Wings, your role is vital in setting the tone for an exceptional dining encounter. You are the first smiling face that guests see and the person who ensures their smooth transition from arrival to seating. You will be responsible for welcoming guests warmly, managing seating arrangements efficiently, and maintaining an inviting and organized dining area. This position plays a crucial role in facilitating the flow of service by coordinating with the waitstaff and managing reservations effectively. It offers an excellent opportunity for those who enjoy interaction, thrive in high-energy environments, and are committed to delivering superior guest satisfaction.

The role also serves as a foundation for career advancement within Buffalo Wild Wings or the hospitality industry at large. Working as a Dining Room Host/Hostess not only builds valuable customer service and organizational skills but also fosters a sense of camaraderie and community within the team. Employees are encouraged to learn, grow, and explore new career paths supported by extensive training and development programs. The position offers flexible work schedules, making it a suitable option for students, part-time workers, or those seeking flexible employment.

In terms of compensation, the pay for this position varies by location but typically includes an hourly wage supplemented with tips and various benefits. Employees enjoy numerous advantages, such as paid time off, medical, dental, and vision coverage, a 401(k) retirement plan, tuition benefits, and access to wellness programs. The company also offers incentives like referral bonuses, recognition programs, and exclusive discounts, all designed to promote a positive work environment and enhance employee well-being. Joining Buffalo Wild Wings as a Dining Room Host/Hostess means becoming part of a supportive team dedicated to creating legendary experiences for guests and enriching careers for employees.

Job Requirements

  • Be at least 16 years of age or higher per applicable law
  • Possess strong organizational skills
  • Exhibit exceptional attention to detail
  • Demonstrate commitment to delivering superior guest service
  • Ability to work in a fast-paced environment
  • Excellent communication skills
  • Ability to maintain a positive and friendly attitude during busy periods

Job Qualifications

  • Minimum age of 16 years as per applicable law
  • Strong organizational and multitasking skills
  • Exceptional attention to detail
  • Ability to deliver superior guest service in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Friendly and approachable demeanor
  • Ability to work well within a team

Job Duties

  • Warmly greet guests and efficiently manage seating arrangements
  • Escort guests to their tables and provide menus
  • Manage reservations and maintain an organized seating chart
  • Ensure the dining room is tidy and prepared for new guests
  • Assist in delivering exceptional guest service contributing to a positive dining experience
  • Coordinate with waitstaff to facilitate seamless service flow
  • Handle guest inquiries and ensure satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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