Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical
Dental and Vision
Champions of Hope
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
community and charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a renowned and dynamic sports bar and restaurant chain popular for its vibrant atmosphere, signature wings, and an extensive selection of sauces and beers. Known for bringing sports fans together to enjoy exhilarating games and delicious food, the establishment offers more than just a place to eat — it creates memorable experiences filled with energy, excitement, and a sense of community. With locations across the United States and a reputation for enthusiastic service and quality food, Buffalo Wild Wings continues to expand its footprint in the casual dining and sports entertainment sector.

Joining Buffalo Wild Wings as a Dining Room Host/Hostess presents an exciting opportunity to become the welcoming face of the restaurant and contribute to the overall guest experience. This role is pivotal in setting the tone from the moment guests enter the establishment by greeting them warmly, managing seating arrangements efficiently, and ensuring that the dining area remains inviting and organized throughout the shift. A Dining Room Host/Hostess directly impacts the seamless flow of service, helping servers operate smoothly while guests enjoy their meals in a lively, sports-themed environment.

This position offers more than a typical job — it serves as a stepping stone for individuals eager to advance their careers in hospitality and customer service. Whether continuing a career trajectory within the company or leveraging the skills learned here for future opportunities, employees gain invaluable experience in a fast-paced and engaging workplace. The role often involves multitasking between managing reservations, directing guests, and maintaining cleanliness and orderliness, which necessitates strong organizational skills, attention to detail, and a passion for guest satisfaction.

Employment as a Dining Room Host/Hostess at Buffalo Wild Wings is usually part-time with flexible scheduling options, accommodating varied availability including evenings, weekends, and holidays. This flexibility suits students, part-time workers, or anyone looking to balance work with other commitments. The hourly wage is complemented by benefits that enhance the overall employment package, such as meal discounts, training programs, and opportunities for personal and professional growth.

Buffalo Wild Wings fosters a fun and supportive workplace culture where teamwork and communication are fundamental. The company’s dedication to its employees is evident through its comprehensive benefits offerings, including health coverage, 401(k) retirement plans, tuition assistance, and programs aimed at supporting community involvement and employee well-being. This comprehensive approach ensures that the Dining Room Host/Hostess role is both rewarding and enriching.

In summary, the Dining Room Host/Hostess at Buffalo Wild Wings is a key team member who crafts legendary first impressions and helps create a memorable guest experience in a vibrant, fast-paced environment. This position demands enthusiasm, excellent communication, and well-developed organizational abilities, all while delivering top-notch customer service. Working here means becoming part of a passionate team dedicated to providing top-quality dining experiences and creating lasting memories for guests and employees alike.

Job Requirements

  • you are 16 years of age or higher, per applicable law
  • previous customer service experience preferred
  • ability to stand for extended periods
  • flexibility to work evenings, weekends, and holidays
  • basic proficiency with reservation management systems
  • ability to multitask effectively in a lively environment

Job Qualifications

  • you are 16 years of age or higher, per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service
  • ability to work in a fast-paced environment
  • excellent communication and interpersonal skills
  • friendly and approachable demeanor

Job Duties

  • create legendary first impressions by warmly welcoming guests and efficiently managing seating arrangements
  • greet guests with a friendly demeanor, escort them to their tables, provide menus, and ensure the dining room remains tidy and prepared for new arrivals
  • manage reservations and coordinate seating to optimize dining room flow
  • maintain cleanliness and organization of the dining area to ensure a welcoming environment
  • assist guests with initial inquiries and provide excellent customer service
  • support the team by communicating guest needs and dining room status
  • contribute to a positive and organized dining experience for all

Job Criteria

Experience

Entry Level (1-2 years)


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