Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Cash Referral Program
Community involvement activities
Training Contests

Job Description

Buffalo Wild Wings is a renowned sports bar and restaurant chain known for its dynamic and lively atmosphere, where every shift brings the chance to create memorable experiences for guests. Established as a leading eatery in casual dining, the company prides itself on its commitment to exceptional service, quality food, and an energetic environment that appeals to sports enthusiasts and families alike. With locations across the country, Buffalo Wild Wings offers not only a place to enjoy delicious wings and a wide selection of beverages but also a vibrant community for employees to grow and thrive. The establishment is dedicated to fostering a fun and inclusive workplace culture that encourages teamwork, continuous learning, and career advancement. Employment at Buffalo Wild Wings is typically hourly and part-time or full-time, with positions that accommodate flexible scheduling to meet diverse lifestyle needs. Compensation varies by region but includes competitive wages and numerous employee benefits designed to support work-life balance and professional development.

The role of a Dining Room Host/Hostess at Buffalo Wild Wings is essential to the overall guest experience. As the first point of contact for patrons, this position involves greeting guests warmly, managing seating arrangements efficiently, and maintaining the welcoming ambiance of the dining area. The host or hostess ensures that guests are promptly seated according to reservation or walk-in status and provides menus while offering initial assistance to guests. This role demands strong organizational skills, attention to detail, and the ability to handle high-paced service environments with a friendly and calm demeanor. The Dining Room Host/Hostess also plays a crucial part in upholding the restaurant's standard of excellent customer service by supporting the smooth flow of operations between the front and back of house. Working in this role at Buffalo Wild Wings offers an excellent opportunity for individuals seeking to build a career in the hospitality and food service industry, whether they aim to climb the ranks within the company or gain valuable experience for future employment opportunities elsewhere. By joining this team, employees become part of a culture that values recognition, ongoing training, and meaningful engagements within the local community and beyond.

Job Requirements

  • At least 16 years of age per applicable law
  • ability to work flexible hours including evenings, weekends, and holidays
  • strong interpersonal skills
  • ability to manage multiple tasks simultaneously
  • reliable and punctual
  • willingness to maintain cleanliness and order in the dining area

Job Qualifications

  • Strong organizational skills
  • exceptional attention to detail
  • commitment to superior guest service
  • ability to work in a fast-paced environment
  • minimum age of 16 years per applicable law
  • excellent communication skills
  • friendly and approachable demeanor

Job Duties

  • Warmly greet and seat patrons
  • manage reservations and seating arrangements
  • provide menus and initial assistance to guests
  • maintain a clean and organized dining area
  • ensure outstanding guest satisfaction
  • support seamless flow of service
  • uphold company standards for hospitality

Job Criteria

Experience

Entry Level (1-2 years)


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