Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Cash Referral Program
Community involvement

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant and sports bar chain famous for its vibrant and energetic atmosphere centered around wings, beer, and live sports. Established as a go-to destination for sports enthusiasts and families alike, it offers a dynamic work environment where every shift is filled with excitement, camaraderie, and the opportunity to create memorable guest experiences. Known for its engaging ambiance filled with spontaneous cheers and high-fives, Buffalo Wild Wings fosters a culture of teamwork and exceptional service. The company is dedicated to providing a comprehensive benefits package to its employees along with growth and advancement opportunities, making it not just a job but a promising career path in the hospitality industry.

The Dining Room Host/Hostess role at Buffalo Wild Wings is a pivotal position that sets the stage for legendary moments for guests. This role involves warmly greeting and seating patrons, managing reservations, and maintaining an organized and welcoming dining area. As the initial point of contact for guests, a host or hostess ensures a smooth and efficient seating process that contributes significantly to guest satisfaction and overall service flow. This position is ideal for individuals who thrive in fast-paced environments and who have strong organizational and interpersonal skills. It offers a flexible schedule and an opportunity to build a lasting foundation for a career in hospitality or customer service. The role is typically suited for candidates aged 16 and older (or per applicable local laws), and it supports growth through best-in-class training and continuous learning programs. With competitive pay, shift meal and family dining discounts, and a supportive work culture, the Dining Room Host/Hostess at Buffalo Wild Wings not only delivers excellent service but also gains valuable experience and benefits from a leading restaurant brand.

Job Requirements

  • 16 years of age or older per applicable law
  • Strong organizational skills
  • Exceptional attention to detail
  • Commitment to superior guest service
  • Ability to multitask in a busy environment
  • Availability to work flexible shifts including evenings and weekends

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Exceptional attention to detail
  • Friendly and approachable demeanor
  • Previous customer service experience is a plus but not required
  • Ability to multitask and stay organized

Job Duties

  • Warmly greet guests and efficiently manage seating arrangements
  • Escort guests to their tables and provide menus
  • Maintain cleanliness and tidiness of the dining room
  • Manage reservations and organize seating charts
  • Ensure a welcoming and friendly atmosphere for guests
  • Assist with initial guest inquiries and requests
  • Contribute to a smooth and organized dining service flow

Job Criteria

Experience

Entry Level (1-2 years)


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