Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Slip resistant shoes program
Community involvement
Training Contests

Job Description

Buffalo Wild Wings is a popular American casual dining restaurant and sports bar known for its vibrant atmosphere, delicious wings, and wide selection of sauces and beverages. Established as a leader in the casual dining sector, Buffalo Wild Wings prides itself on delivering memorable guest experiences centered around sports, food, and camaraderie. The company operates numerous locations across the United States and offers a high-energy environment that fosters teamwork and growth among employees. Whether celebrating a victory or enjoying a casual night out, guests frequent Buffalo Wild Wings to enjoy great food, lively sports broadcasts, and a welcoming atmosphere.

The Dining Room Host/Hostess position at Buffalo Wild Wings is an essential role focused on creating exceptional first impressions for every guest that walks through the door. This position is perfect for individuals who thrive in fast-paced, social environments and want to advance their career in hospitality. As a Host/Hostess, you will be the face of the restaurant, warmly greeting guests with a friendly demeanor and guiding them to their tables promptly. This role includes managing reservations effectively and ensuring the dining area is clean, organized, and ready to provide an outstanding guest experience. The position requires strong organizational skills, exceptional attention to detail, and a commitment to superior customer service. Regular duties will involve escorting guests, providing menus, assisting with inquiries, and maintaining a seamless flow in the dining space. Working at Buffalo Wild Wings offers an exciting career path with opportunities for growth, comprehensive training, and the chance to be part of a dynamic team. This role emphasizes teamwork, positivity, and dedication to guest satisfaction, making it an ideal job for enthusiastic individuals 16 years or older who seek a rewarding and engaging work environment.

Job Requirements

  • Minimum age of 16 years per applicable law
  • ability to stand and walk for extended periods
  • excellent communication and interpersonal skills
  • strong organizational skills
  • ability to multitask effectively
  • availability to work flexible hours including evenings, weekends, and holidays
  • commitment to guest satisfaction and teamwork

Job Qualifications

  • Minimum age of 16 years per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • excellent interpersonal and communication skills
  • ability to work efficiently in a fast-paced environment
  • commitment to delivering superior guest service
  • previous experience in customer service roles is a plus

Job Duties

  • Warmly greet guests upon arrival
  • seat guests promptly and manage seating arrangements
  • handle reservations efficiently
  • provide menus and initial assistance to guests
  • maintain cleanliness and organization of the dining area
  • assist in managing guest inquiries and requests
  • contribute to a positive and welcoming atmosphere

Job Criteria

Experience

Entry Level (1-2 years)


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