Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Cash Referral Program
Community involvement
Slip resistant shoes program

Job Description

Buffalo Wild Wings is a dynamic and popular sports bar and restaurant chain known for its lively atmosphere, exceptional wings, and memorable guest experiences. Established with a passion for bringing people together to enjoy great food and exhilarating sports action, Buffalo Wild Wings has grown into a leading name in casual dining, renowned for its vibrant environment where customers can cheer, celebrate, and connect. The company prides itself on fostering a work culture that is energetic, friendly, and inclusive, where every team member plays a critical role in delivering outstanding service and creating unforgettable moments for guests.

As a Dining Room Host/Hostess at Buffalo Wild Wings, you will be at the forefront of our guest experience, setting the tone from the moment guests step inside. This role goes beyond simply seating guests; it is about welcoming them with enthusiasm and ensuring their first impression is nothing short of legendary. You will manage reservations, direct guests to their tables, distribute menus, and maintain an organized dining area that supports a smooth service flow. Success in this position requires a high level of organization, excellent interpersonal skills, and a genuine commitment to hospitality. The host/hostess is also instrumental in managing guest satisfaction by facilitating effective communication between the front-of-house team and guests, thus contributing to an overall positive dining experience.

Working at Buffalo Wild Wings offers more than just a job; it provides an opportunity to join a vibrant team where your efforts are recognized and rewarded. The fast-paced restaurant environment demands adaptability, multitasking, and teamwork, all skills that will be honed through hands-on experience and comprehensive training programs that Buffalo Wild Wings provides. The company supports career progression within the organization, offering opportunities for advancement for those dedicated to growing their careers in hospitality. Additionally, the role offers flexible scheduling to accommodate various lifestyles and commitments, making it an ideal position for individuals seeking part-time or full-time work within a lively and engaging setting.

Beyond the workplace culture and career growth opportunities, Buffalo Wild Wings offers a generous benefits package designed to support the wellbeing of its employees. These include weekly pay, flexible scheduling, meal and dining discounts, tuition benefits, paid time off, 401(k) retirement plans, medical, dental, and vision insurance options, and participation in various wellness and recognition programs. This comprehensive benefits package underscores the company’s commitment to employee satisfaction and long-term success.

Overall, the Dining Room Host/Hostess position at Buffalo Wild Wings is perfect for individuals who are enthusiastic about hospitality, enjoy interacting with people, and thrive in busy, energetic environments. You will gain valuable customer service experience while contributing to the fun and energetic culture that distinguishes Buffalo Wild Wings from other dining establishments. Whether your career continues with Buffalo Wild Wings or you choose to explore other opportunities, the skills and experiences gained in this role will serve as a solid foundation for your professional development in the hospitality industry.

Job Requirements

  • You are 16 years of age or higher per applicable law
  • ability to work flexible schedules including evenings and weekends
  • strong interpersonal skills
  • ability to multitask in a busy environment
  • reliable and punctual
  • willingness to follow company policies and procedures

Job Qualifications

  • You are 16 years of age or higher per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service
  • ability to work in a fast-paced environment
  • friendly and outgoing personality
  • good communication skills

Job Duties

  • Create legendary first impressions by warmly welcoming guests and efficiently managing seating arrangements
  • greet guests with a friendly demeanor, escort them to their tables, provide menus, and maintain the dining room's tidiness
  • manage reservations and ensure an organized dining environment
  • contribute to a positive and seamless guest experience through effective communication
  • assist other team members as needed to support smooth service flow

Job Criteria

Experience

No experience required


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