Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a leading sports bar and restaurant chain, renowned for its vibrant atmosphere, delicious wings, and a passion for sports. With locations across the country, Buffalo Wild Wings offers guests an exciting venue to enjoy a great meal while cheering on their favorite teams. The establishment prides itself on a lively environment where camaraderie and enjoyment are key elements driving both customer satisfaction and staff engagement. The company fosters a culture of teamwork, energy, and growth, making it an excellent place for individuals eager to start or advance their careers in the hospitality industry.

The role of the Dining Room Host/Hostess at Buffalo Wild Wings is an essential frontline position that shapes the initial experience of every guest. This dynamic role goes beyond simple seating duties, involving active engagement with patrons and the creation of an inviting atmosphere that encourages repeat visits. As the first point of contact, the Dining Room Host/Hostess welcomes guests with a warm and friendly demeanor, ensuring the dining area is efficiently organized and prepared. They manage seating arrangements to optimize flow during peak hours, handle reservations professionally, and assist in maintaining cleanliness and the readiness of the dining room. This position is perfect for individuals who thrive in fast-paced environments, value excellent customer service, and enjoy contributing to a team-oriented workplace. Through this role, employees gain valuable skills in customer interaction, organizational management, and multitasking, all within a spirited, sports-centric setting. Buffalo Wild Wings offers a flexible schedule accommodating various lifestyles, competitive pay complemented by tips, and a comprehensive benefits package. This includes opportunities for career growth, extensive training programs, and rewarding incentives, making the Dining Room Host/Hostess position not just a job but a pathway to a vibrant career in hospitality.

Job Requirements

  • Minimum age of 16 years or higher per applicable law
  • availability to work flexible schedules including evenings, weekends, and holidays
  • ability to stand and walk for extended periods
  • strong communication and interpersonal skills
  • ability to work in a fast-paced and team-oriented environment

Job Qualifications

  • Strong organizational skills
  • exceptional attention to detail
  • commitment to superior guest service
  • ability to multitask effectively in a fast-paced environment
  • excellent communication and interpersonal skills
  • friendly and approachable demeanor
  • minimum age of 16 years or higher per applicable law

Job Duties

  • Warmly greet and seat patrons
  • manage reservations and guest flow
  • provide menus and initial assistance to guests
  • maintain cleanliness and organization of the dining area
  • ensure outstanding guest satisfaction
  • contribute to smooth service flow
  • assist with guest inquiries and needs

Job Criteria

Experience

Entry Level (1-2 years)


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