Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Cash Referral Program
community and charitable involvement
PerkSpot Discount Program
Journey Wellbeing Support Tool
Slip Resistant Shoes Programs
Training Contests
Champions of Hope
Igniting Dreams Grant Program

Job Description

Buffalo Wild Wings is a leading casual dining restaurant chain known for its energetic atmosphere, signature wings, and wide selection of sauces and beverages. The company prides itself on creating an engaging environment where guests can enjoy unforgettable moments filled with the excitement of live sports, delicious food, and friendly service. With locations across the country, Buffalo Wild Wings has built a reputation for being the go-to spot for sports fans and food lovers alike. Its vibrant setting combines lively social interaction with excellent customer service, making each visit memorable. The company emphasizes teamwork, employee growth, and community involvement, making it not just a workplace but a place where careers can flourish.

As a Dining Room Host/Hostess at Buffalo Wild Wings, you will play an essential role in shaping the guest experience from the very first interaction. This position serves as the welcoming face of the restaurant, responsible for greeting guests with warmth and enthusiasm, managing seating arrangements efficiently, and ensuring the dining area is inviting and well-maintained. Your role is pivotal in creating a streamlined flow of service that supports the kitchen and waitstaff while maintaining high standards of guest satisfaction.

The position offers more than just employment; it acts as a platform for personal and professional development within a lively, fast-paced environment. Whether you pursue a long-term career at Buffalo Wild Wings or use the skills gained to explore new paths, the experience you acquire will be invaluable. This role cultivates strong communication skills, organization, and the ability to multitask effectively during busy periods. It also offers the chance to work flexible schedules that accommodate your lifestyle, including evenings, weekends, and holidays.

Buffalo Wild Wings provides employees with comprehensive training programs designed to set you up for success. Alongside competitive pay and an extensive benefits package, employees benefit from opportunities for advancement and continuous learning. The company culture encourages recognition, wellbeing support, and involvement in community initiatives, creating an enriching workplace environment. Compensation and schedules may vary based on location, but the commitment to employee satisfaction remains consistent across all restaurants.

Joining Buffalo Wild Wings as a Dining Room Host/Hostess means becoming part of a team that values positivity, energy, and memorable experiences. You will be the first point of contact for guests entering the restaurant, helping to establish the tone for their visit. With responsibilities including greeting guests, managing reservations, providing menus, and maintaining a clean dining area, your contributions directly influence overall service quality. This role is perfect for individuals who thrive in fast-paced settings and have a passion for excellent guest service.

Job Requirements

  • you are 16 years of age or higher, per applicable law
  • possess strong organizational skills
  • demonstrate exceptional attention to detail
  • committed to delivering superior guest service in a fast-paced environment

Job Qualifications

  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service
  • ability to multitask in a fast-paced environment
  • excellent communication and interpersonal skills
  • friendly and approachable demeanor
  • age 16 or older per applicable law

Job Duties

  • greet guests warmly and efficiently manage seating arrangements
  • escort guests to their tables and provide menus
  • maintain the dining room's cleanliness and organization
  • manage guest reservations and waitlists
  • coordinate with waitstaff and kitchen to ensure smooth service flow
  • assist guests with initial requests and provide excellent customer service
  • contribute to creating a welcoming and positive dining environment

Job Criteria

Experience

Entry Level (1-2 years)


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