Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
PerkSpot Discount Program

Job Description

Buffalo Wild Wings is a dynamic and well-established restaurant chain known for its vibrant atmosphere where sports fans and casual diners come together to enjoy delicious wings, a wide range of sauces, and exciting game-day experiences. Renowned for its energetic and friendly environment, Buffalo Wild Wings combines great food with exceptional customer service to create memorable dining experiences. With numerous locations across the country, it serves as a popular destination for those looking to unwind, enjoy good company, and savor flavorful meals in an engaging setting. The company values teamwork, passion, and dedication, offering an excellent workplace for individuals seeking growth in the hospitality industry.

The Dining Room Host/Hostess position at Buffalo Wild Wings plays a crucial role in delivering these signature experiences. This role is more than just greeting and seating guests; it serves as the foundation for impeccable service and guest satisfaction. As the first and last point of contact within the dining area, the host or hostess sets the tone for the entire visit. They manage reservations, maintain the organization and cleanliness of the dining room, ensure a welcoming environment, and assist guests to their seats with warmth and professionalism. The position demands strong organizational skills, a keen eye for detail, and the ability to thrive in a fast-paced dining atmosphere while maintaining an upbeat and courteous demeanor.

Working as a Dining Room Host/Hostess at Buffalo Wild Wings offers the opportunity to develop valuable skills in customer service, communication, and hospitality management. Employees enjoy the benefit of working in a lively environment often punctuated by cheerful interactions and camaraderie. The role is ideal for individuals starting their careers or those looking to advance within Buffalo Wild Wings or the broader hospitality industry. Employment is typically part-time with flexible scheduling options—including evenings, weekends, and holidays—to accommodate varying availabilities. Compensation varies by location but generally includes hourly wages supplemented by tips and a robust benefits package. The company also emphasizes continuous learning and career advancement, making it a rewarding place for motivated candidates seeking both personal and professional growth.

Job Requirements

  • minimum age of 16 years or higher, per applicable law
  • ability to work flexible hours including evenings, weekends, and holidays
  • strong communication and interpersonal skills
  • capacity to stand and move for extended periods
  • willingness to maintain a neat and professional appearance
  • teamwork-oriented mindset

Job Qualifications

  • minimum age of 16 years or higher as per applicable law
  • strong organizational skills
  • excellent attention to detail
  • proven commitment to delivering superior guest service
  • ability to thrive in a fast-paced environment
  • friendly and professional communication skills
  • basic multitasking capability

Job Duties

  • greet guests warmly and seat them efficiently
  • manage reservations and seating arrangements
  • provide menus and initial assistance to guests
  • maintain cleanliness and organization in the dining area
  • ensure a positive and welcoming dining atmosphere
  • coordinate with serving staff to optimize guest flow
  • handle guest inquiries and special requests courteously

Job Criteria

Experience

Entry Level (1-2 years)


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