Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical
Dental
Vision
Champions of Hope
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
community and charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a popular casual dining restaurant and sports bar known for its vibrant atmosphere, flavorful wings, and wide selection of beverages. Established with a commitment to delivering an engaging and energetic experience, Buffalo Wild Wings has grown into a beloved destination for sports enthusiasts and food lovers alike. The establishment prides itself on blending great food, a lively environment, and exceptional customer service to create memorable experiences that keep guests coming back. Located throughout various cities, Buffalo Wild Wings combines the excitement of live games with the joy of shared meals, making it a favorite spot for gathering with friends and family. The restaurant emphasizes teamwork, enthusiasm, and a dedication to quality, fostering a welcoming environment for employees and guests.

The position of Dining Room Host/Hostess at Buffalo Wild Wings serves as a crucial element in crafting these legendary experiences. This role goes beyond simply seating guests; it is about setting the tone for the entire dining visit. As the first person guests encounter upon entering, the Dining Room Host/Hostess plays an essential role in welcoming patrons warmly, managing seating and reservations efficiently, and maintaining an inviting dining environment throughout the shift. This job offers a lively work setting where employees engage with guests in a fast-paced atmosphere, often accompanied by the excitement of live sports and the camaraderie of a team-driven workplace.

This position is ideal for individuals seeking not only a job but a career opportunity, as Buffalo Wild Wings supports professional growth and advancement. Working as a dining room host/hostess provides valuable customer service experience, organizational skills, and teamwork development that can serve as a foundation for future roles within the company or beyond. Employment is typically part-time with flexible scheduling to accommodate different lifestyles and commitments. Additionally, the restaurant offers competitive pay supplemented with a comprehensive benefits package. Employees benefit from weekly pay, meal discounts, paid time off, retirement plans, medical and dental coverage, and various other perks aimed at supporting well-being and career advancement.

Individuals in the Dining Room Host/Hostess role will be expected to maintain a tidy and organized dining area, assist guests promptly, and contribute to a positive team environment. Their ability to manage multiple tasks seamlessly ensures the smooth operation of the dining room and a welcoming experience for every customer. Buffalo Wild Wings promotes a culture of continuous learning through industry-leading training programs, ensuring staff are well-equipped to excel and grow within their roles. This job is perfect for energetic and personable candidates who enjoy a social atmosphere and are passionate about providing exceptional guest service in a dynamic restaurant setting. Being part of Buffalo Wild Wings means contributing to a brand that values high energy, teamwork, and memorable moments for both guests and employees alike.

Job Requirements

  • Be at least 16 years of age or older per applicable law
  • Possess strong organizational and communication skills
  • Have exceptional attention to detail
  • Ability to work in a fast-paced environment
  • Demonstrate commitment to excellent guest service
  • Be friendly, approachable, and personable
  • Available to work flexible schedules including evenings, weekends, and holidays

Job Qualifications

  • At least 16 years of age or higher per applicable law
  • Strong organizational skills
  • Exceptional attention to detail
  • Commitment to delivering superior guest service in a fast-paced environment
  • Effective communication skills
  • Ability to multitask and work collaboratively within a team
  • Previous experience in customer service or hospitality is a plus

Job Duties

  • Warmly greet guests and manage seating arrangements
  • Escort guests to their tables and provide menus
  • Manage reservations and ensure accurate guest flow
  • Maintain cleanliness and organization of the dining room
  • Assist in creating a positive and welcoming atmosphere
  • Coordinate with servers and kitchen staff to enhance guest experience
  • Handle guest inquiries and provide initial assistance

Job Criteria

Experience

Entry Level (1-2 years)


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