Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Community involvement
Cash Referral Program
Training Contests
Slip resistant shoes program
Champions of Hope
Journey Wellbeing Support Tool
PerkSpot Discount Program

Job Description

Buffalo Wild Wings is a popular American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive menu featuring wings and sauces, and dedication to delivering memorable guest experiences. With locations across numerous states, Buffalo Wild Wings has established itself as a go-to destination for sports enthusiasts and food lovers alike. The company values teamwork, energy, and a welcoming environment that encourages both guests and employees to enjoy every moment spent within its walls. Established with the mission to bring friends and families together over great food and live sports, Buffalo Wild Wings provides a lively and engaging work setting that fosters career growth and personal development. Whether you are a seasoned professional or starting your journey in the hospitality industry, Buffalo Wild Wings offers a dynamic workplace that celebrates enthusiasm and dedication.

The Dining Room Host/Hostess role at Buffalo Wild Wings is vital in creating the first impression that sets the tone for each guest's dining experience. This role goes beyond simply seating guests; it is about delivering exceptional service right from the start. The host/hostess warmly welcomes patrons into the restaurant, manages reservations efficiently, and ensures the dining area is flawlessly organized and inviting. This position requires a friendly, approachable demeanor coupled with strong organizational skills to handle busy periods without compromising on the quality of guest interaction. The host/hostess acts as the bridge between guests and the dining experience, guiding patrons to their tables, providing menus, and assisting with any initial questions or concerns. This role is perfect for individuals who thrive in energetic, fast-paced environments and aspire to build a career in the hospitality or service industry.

Working as a Dining Room Host/Hostess at Buffalo Wild Wings is not only a job but a stepping stone toward future career opportunities within the company or beyond. Employees gain valuable skills in customer service, communication, and teamwork that are applicable across many fields. The company emphasizes continuous learning and best-in-class training to help employees excel and grow. In addition to a supportive work environment, the position offers competitive pay, flexible scheduling, and a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, a 401(k) retirement plan, tuition benefits, and more. Employees also benefit from various incentive programs, recognition opportunities, and community involvement initiatives, making this role both rewarding and fulfilling on many levels.

In summary, joining Buffalo Wild Wings as a Dining Room Host/Hostess means becoming part of a passionate team dedicated to crafting unforgettable dining experiences. It offers a chance to develop professionally in a fun, fast-paced setting while enjoying a range of benefits designed to support employee well-being and career advancement.

Job Requirements

  • Be at least 16 years of age or older per applicable law
  • Possess strong organizational skills and attention to detail
  • Demonstrate commitment to delivering excellent guest service
  • Able to work flexible hours including weekends and holidays
  • Capable of standing for extended periods
  • Maintain a positive and energetic attitude
  • Willingness to learn and grow within the company

Job Qualifications

  • Strong communication skills
  • Friendly and approachable demeanor
  • Ability to multitask effectively in a fast-paced environment
  • Detail-oriented with exceptional organizational skills
  • Commitment to delivering superior guest service
  • Previous experience in customer service or hospitality preferred but not required
  • Ability to work flexible schedules including evenings, weekends, and holidays

Job Duties

  • Warmly greet guests and efficiently manage seating arrangements
  • Escort guests to their tables and provide menus
  • Manage reservations and maintain an organized dining area
  • Ensure the dining room is tidy and prepared for new arrivals
  • Deliver excellent customer service to enhance guest satisfaction
  • Assist with coordinating seating during busy periods
  • Collaborate with team members to maintain smooth service flow

Job Criteria

Experience

Entry Level (1-2 years)


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