Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
weekly pay
shift meal discount
family dining discount
best in class training
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Tuition Benefits
Cash Referral Program
Recognition Program
Community involvement
Slip resistant shoes program
Advancement opportunities
Journey Wellbeing Support Tool
PerkSpot Discount Program
Champions of Hope program
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive selection of wings and sauces, and dedication to providing a memorable dining experience. Established with the goal of creating a lively environment where guests can come together to watch sports, enjoy great food, and socialize, Buffalo Wild Wings has grown into a popular destination across the United States. The company emphasizes teamwork, exceptional service, and a fun workplace culture, making it a favorite for both guests and employees alike. Working at Buffalo Wild Wings means being part of a dynamic team that values energy, enthusiasm, and community involvement.

The Dining Room Host/Hostess role at Buffalo Wild Wings is an entry-level position that serves as the first point of contact for guests. This role is essential in setting the tone for an exceptional dining experience by ensuring guests are greeted warmly, seated efficiently, and attended to promptly. Hosts/Hostesses help create an inviting dining atmosphere where patrons feel valued and comfortable from the moment they walk in. The position offers flexible scheduling, weekly pay, and a comprehensive benefits package, making it a great opportunity for individuals seeking a lively work environment with the potential for career advancement. This role requires someone who is organized, attentive to detail, and dedicated to delivering superior guest service within a fast-paced setting. At Buffalo Wild Wings, each shift is more than just work; it’s an opportunity to contribute to a team that celebrates great food, fun, and unforgettable moments. Whether you plan a long-term career here or use the role as a stepping stone to future ventures, the skills and experiences gained will provide lasting value.

Job Requirements

  • Be at least 16 years of age or older per applicable law
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Prior experience in customer service preferred but not required
  • Basic knowledge of restaurant operations is a plus
  • Ability to stand for extended periods during shifts
  • Reliable transportation to work

Job Qualifications

  • Strong organizational skills
  • Exceptional attention to detail
  • Excellent customer service abilities
  • Ability to work in a fast-paced environment
  • Effective communication skills
  • Friendly and approachable demeanor
  • Teamwork and multitasking capabilities

Job Duties

  • Warmly greet guests and efficiently manage seating arrangements
  • Escort guests to their tables and provide menus
  • Maintain a tidy and organized dining room
  • Manage reservations and ensure smooth flow of guests
  • Provide initial guest assistance to enhance satisfaction
  • Coordinate with serving staff to facilitate seamless service flow
  • Resolve guest inquiries promptly

Job Criteria

Experience

Entry Level (1-2 years)


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