Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Cash Referral Program
Community involvement

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant chain specializing in wings and sports entertainment, widely recognized for its energetic atmosphere and excellent customer service. With locations across the United States and beyond, Buffalo Wild Wings is known for its vibrant and lively environment where sports fans gather to enjoy great food, drinks, and the excitement of live games. The company prides itself on fostering a team-oriented culture that supports career growth and development, making it an attractive place for individuals who thrive in dynamic, fast-paced settings. Employment at Buffalo Wild Wings offers a chance not only to work in a fun and spirited environment but also to gain valuable skills that can propel your career forward in the hospitality industry or beyond.

As a Dining Room Host or Hostess at Buffalo Wild Wings, you play a crucial role in creating unforgettable experiences for guests from the moment they step through the door. This position is much more than a typical entry-level job; it is a stepping stone to build important customer service skills and explore opportunities for advancement within a well-established and energetic restaurant chain. Your main responsibilities will include warmly greeting patrons, efficiently seating guests, managing reservations, and maintaining the overall cleanliness and organization of the dining area. You act as the on-site ambassador, ensuring every guest feels welcomed and valued, which substantially contributes to the restaurant's reputation for outstanding guest satisfaction.

In this role, you will direct guests to their tables with a friendly and professional demeanor, provide menus, and offer assistance at the outset of their dining experience. Additionally, the position requires managing the flow of seating to help the kitchen and waitstaff work efficiently, which ensures timely service and an enjoyable dining atmosphere for everyone. With a flexible schedule, competitive weekly pay, and a comprehensive benefits package, Buffalo Wild Wings supports its employees both professionally and personally. These benefits include paid time off, medical, dental, and vision insurance, a 401(k) retirement plan, tuition benefits, and opportunities for continuous learning and growth through best-in-class training programs.

Working as a Dining Room Host or Hostess at Buffalo Wild Wings means being part of a team that values fun, enthusiasm, and exceptional guest service. Whether you choose to advance your career within the company or pursue other ventures, the skills and memories gained during your tenure here will serve you well throughout your professional life. The cultural atmosphere, combined with numerous employee recognition programs, community involvement, and robust support resources, makes Buffalo Wild Wings a premier destination for individuals looking to grow in the hospitality industry while enjoying a lively and rewarding work setting.

Job Requirements

  • Must be 16 years of age or higher per applicable law
  • ability to work evenings, weekends, and holidays as needed
  • strong interpersonal and communication skills
  • ability to multitask in a busy environment
  • reliable and punctual
  • willingness to learn and contribute to team activities

Job Qualifications

  • Must be 16 years of age or older per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to superior guest service
  • ability to work in a fast-paced environment
  • excellent communication skills
  • friendly and approachable demeanor

Job Duties

  • Warmly greet guests upon arrival
  • escort guests to their tables
  • provide menus to guests
  • manage the seating arrangements and reservations
  • ensure the dining area remains tidy and welcoming
  • contribute to a positive dining experience by assisting guests as needed
  • maintain smooth flow of service between seating and serving

Job Criteria

Experience

Entry Level (1-2 years)


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