Dining Room Host/Hostess

DeSoto, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Weekend Shifts

Benefits

flexible schedule

weekly pay

shift meal discount

family dining discount

best in class training

Paid Time Off

401(k) retirement plan

Tuition Benefits

Medical insurance

Dental Insurance

Vision Insurance

Cash Referral Program

Recognition Program

Slip resistant shoes program

Community involvement

charitable involvement

Igniting Dreams Grant Program

Training Contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant and sports bar known for its vibrant atmosphere, delicious wings, and extensive selection of sauces and drinks. With numerous locations across the United States and internationally, Buffalo Wild Wings has built a strong reputation for offering not just great food but also an entertaining environment where sports fans and food lovers can gather to enjoy unforgettable moments. The company prides itself on its energetic culture where every shift provides an opportunity to connect with guests and create lasting memories. Working at Buffalo Wild Wings means joining a team that values enthusiasm, dedication, and teamwork while providing excellent guest experiences in a fast-paced setting.

The Dining Room Host/Hostess at Buffalo Wild Wings plays a crucial role in ensuring that guests have a welcoming and enjoyable experience right from the moment they enter the restaurant. This position is more than just greeting and seating guests—it is about setting the stage for legendary moments that guests will remember long after their visit. The Host/Hostess is responsible for managing reservations, coordinating seating to optimize the dining room flow, and maintaining a clean and orderly dining area. This ensures that the restaurant environment remains inviting and ready for new guests at all times.

This role offers a fantastic opportunity for those looking to start or advance their career in the hospitality or restaurant industry. Employees at Buffalo Wild Wings gain valuable customer service skills, learn how to thrive within a dynamic team environment, and experience growth opportunities. Whether the career path continues within Buffalo Wild Wings or beyond, the expertise and connections made in this role are assets for a lifetime. The work environment is lively and engaging, with a focus on positive energy, teamwork, and delivering exceptional guest service. Additionally, the employment comes with a flexible schedule option, weekly pay, and a comprehensive benefits package that supports the employee's overall wellbeing and professional development.

Job Requirements

You are 16 years of age or higher per applicable law
Available to work flexible hours including evenings, weekends, and holidays
Ability to stand for extended periods
No prior experience required but customer service experience is a plus
Ability to multitask and handle busy periods with a positive attitude
Willingness to comply with all company policies and health standards

Job Qualifications

Strong organizational skills
Exceptional attention to detail
Commitment to delivering superior guest service
Ability to work in a fast-paced environment
Friendly and welcoming demeanor
Effective communication skills
Enthusiasm for teamwork and customer interaction

Job Duties

Create legendary first impressions by warmly welcoming guests and efficiently managing seating arrangements
Greet guests with a friendly demeanor
Escort guests to their tables and provide menus
Ensure the dining room remains tidy and prepared for new arrivals
Manage reservations and seating assignments to promote a smooth flow of service
Maintain outstanding guest satisfaction through attentive and courteous service
Collaborate with team members to enhance the dining experience