Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement
charitable involvement

Job Description

Buffalo Wild Wings is a vibrant and energetic restaurant chain known for its lively atmosphere, delicious wings, and a game-day experience that brings people together. With locations across the country, Buffalo Wild Wings delivers exceptional service, great food, and a community feel where both guests and employees are valued. The company is dedicated to creating a workplace where team members can grow, advance their careers, and build lasting memories amid a friendly and energized environment filled with frequent celebrations and camaraderie. Working at Buffalo Wild Wings means becoming part of a team that prides itself on high energy, inclusiveness, and outstanding guest experiences.

The role of a Dining Room Host/Hostess at Buffalo Wild Wings is a vital position that sets the tone for the guests' entire dining experience. This position isn't just a job; it is a stepping stone for young professionals looking to develop valuable skills in hospitality, customer service, and operations within a bustling restaurant setting. The Dining Room Host/Hostess is responsible for greeting guests warmly, managing seating assignments efficiently, and maintaining a welcoming and organized dining area. By providing first impressions that are friendly and professional, the host/hostess ensures the smooth flow of operations and a memorable visit for every patron.

At Buffalo Wild Wings, the Dining Room Host/Hostess plays a critical role in managing guest interactions from the moment guests arrive. This includes welcoming guests with a friendly smile, escorting them to their tables, providing menus, and assisting with any immediate needs. The host/hostess is also responsible for managing reservations and making sure the dining room is clean, well-prepared, and visually appealing. With strong organizational skills and attention to detail, the Dining Room Host/Hostess helps maintain the overall ambiance and quality of service that guests expect from this premier casual dining establishment.

This role is ideal for those who thrive in a fast-paced environment, have excellent communication skills, and enjoy interacting with people. Buffalo Wild Wings offers flexible scheduling to accommodate various lifestyles and commitments and provides competitive pay along with a comprehensive benefits package. Career advancement opportunities are abundant within the company, supported by best-in-class training programs and continuous learning initiatives. The Dining Room Host/Hostess position at Buffalo Wild Wings is more than a job; it is an opportunity to develop lasting professional relationships, acquire valuable hospitality skills, and contribute to a team that celebrates every moment of success together.

Job Requirements

  • You are 16 years of age or higher, per applicable law
  • Strong organizational skills
  • Exceptional attention to detail
  • Commitment to delivering superior guest service in a fast-paced environment
  • Ability to greet and assist guests warmly
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Ability to work in a fast-paced environment
  • Excellent communication skills

Job Qualifications

  • You are 16 years of age or higher, per applicable law
  • Strong organizational skills
  • Exceptional attention to detail
  • Commitment to delivering superior guest service in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work well in a team and handle multitasking
  • Previous experience in customer service or hospitality is a plus but not required

Job Duties

  • Warmly greet guests and efficiently manage seating arrangements
  • Escort guests to their tables and provide menus
  • Manage reservations and ensure smooth flow of guests
  • Maintain the dining room's cleanliness and organization
  • Provide initial assistance to guests and ensure a positive dining experience
  • Work collaboratively with the front-of-house team to enhance guest satisfaction
  • Handle busy dining periods with multitasking and professionalism

Job Criteria

Experience

No experience required


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