Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical
Dental
Vision
Recognition Program
Cash Referral Program
PerkSpot Discount Program

Job Description

Buffalo Wild Wings is a popular American casual dining restaurant and sports bar known for its vibrant atmosphere, extensive menu featuring wings and sauces, and focus on providing an entertaining experience for guests. Established with a commitment to quality food and community engagement, Buffalo Wild Wings has grown into a well-recognized brand that combines great food with the excitement of live sports broadcasts. The restaurant is a hub for fans who gather to watch games while enjoying flavorful dishes and refreshing beverages. It operates in a fast-paced, dynamic environment that values teamwork, customer satisfaction, and a lively ambiance.

This role as a Dining Room Host/Hostess at Buffalo Wild Wings is not merely an entry position; it is a critical function that sets the tone for the guest experience from the moment they walk in. The host/hostess is the first face guests see, tasked with creating welcoming and memorable first impressions. Responsibilities include greeting guests warmly, seating them efficiently, managing reservations, and ensuring that the dining space is neat and organized. The role requires a high level of organization, attention to detail, and a genuine commitment to service excellence. The host/hostess helps maintain the smooth and seamless flow of restaurant operations by coordinating seating arrangements, assisting guests promptly, and supporting the overall service team.

Working at Buffalo Wild Wings means being part of a team-oriented and energetic culture where every shift brings opportunities to celebrate victories and create memorable moments. The environment encourages professional growth with best-in-class training programs, continuous learning opportunities, and advancement possibilities. The company supports its employees with a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement plans, tuition benefits, and paid time off. Employees also enjoy perks such as flexible scheduling, weekly pay, shift meal and family dining discounts, and a host of wellness and recognition programs.

The position is suited for individuals who are at least 16 years old, possess excellent communication and interpersonal skills, and thrive in a fast-paced setting. The host/hostess role demands multitasking abilities, a friendly demeanor, and the capability to handle busy periods efficiently while maintaining a positive guest experience. Buffalo Wild Wings is committed to fostering a supportive work environment where every team member contributes to delivering legendary service and memorable experiences for guests. Whether you are seeking a long-term career in hospitality or a stepping stone to other opportunities, this role provides valuable skills and experiences in a fun and engaging atmosphere.

Job Requirements

  • At least 16 years of age per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to delivering superior guest service
  • ability to multitask in a fast-paced environment
  • excellent communication and interpersonal skills
  • friendly demeanor

Job Qualifications

  • At least 16 years old per applicable law
  • strong organizational skills
  • exceptional attention to detail
  • commitment to superior guest service
  • ability to multitask in a fast-paced environment
  • excellent communication and interpersonal skills
  • friendly and approachable demeanor

Job Duties

  • Greet guests warmly and efficiently manage seating arrangements
  • escort guests to tables and provide menus
  • maintain a tidy and organized dining area
  • manage reservations and handle guest inquiries
  • support overall dining room flow and guest satisfaction
  • ensure compliance with restaurant standards and policies
  • assist with guest needs and provide initial assistance as required

Job Criteria

Experience

Entry Level (1-2 years)


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