Dining Room Captain

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Salary

Rate:

Range $35,839.75 - $46,957.60

Benefits

competitive salary

Health Insurance

Dental Insurance

Vision Insurance

retirement savings plan

Paid Time Off

employee discounts on hotel stays

Opportunities for professional development and advancement

Job Description

Azul Hospitality is a distinguished independent hospitality company dedicated to delivering the highest level of genuine service, meticulous management, and honest operations. The company is known for its fearless innovation in maximizing the performance of hotel and resort assets, standing out as a premier hospitality provider. With a strong commitment to excellence, Azul Hospitality has developed a reputation for creating memorable guest experiences through superior food and beverage services, luxurious accommodations, and exceptional customer care. The company fosters a dynamic work environment that encourages professional growth, innovation, and a passion for hospitality excellence.

This particular role within Azul Hospitali... Show More

Job Requirements

Must be at least 21 years of age to serve alcohol
Safe Server Alcohol and Food Handlers certification required
Wine and Spirit Education Trust (WSET) certification preferred
CSS Badge preferred
Ability to work in extreme temperatures including freezers and kitchens
Ability to stand and move well-paced for up to four hours
Ability to lift up to 45 lbs
Ability to push and pull carts and equipment up to 250 lbs
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing
Hearing, smelling, tasting, and visual acuity to observe product quality and emergency signs
Talking and hearing continuously for communication
Near and color vision and depth perception
Ability to use fine motor skills with fingers and hands
Regular attendance and punctuality
Compliance with Azul Hospitality rules and grooming standards

Job Qualifications

3-5 years of food service experience
1-2 years management or supervisor experience
Experience with Micros POS system
Background in culinary, sales, and service
Ability to speak, read, write, and understand the primary workplace language
Good communication skills both verbal and written
Excellent leadership and customer relations skills
Detail oriented with organizational and communication skills
Basic computer skills
Basic computational ability
Ability to handle internal and external customer interactions with patience and diplomacy
Knowledge of Windows OS, MS Office, PMS, and POS systems
Self-driven and able to work independently
Knowledge of table and bar service
Knowledge of spirits, beer, wine, and flavor profiles
Thorough knowledge of food products, standard recipes, and proper preparation
Ability to distinguish product quality, taste, texture, and presentation
Ability to conduct meetings and menu briefings
Maintain effective communication between staff and managers

Job Duties

Extend a warm and gracious greeting to every guest in a sophisticated and amiable manner
Exhibit a high level of proficiency in showcasing knowledge about all food and beverage menu items including ingredients and preparation
Deliver an exceptional level of professionalism and refinement in attending to guest needs while maintaining customer service excellence
Lead the team in adhering to and executing refined steps of service with efficiency and grace
Seek continuous learning and professional growth opportunities
Clear, clean, and reset tables as needed
Verify customers' identification to confirm legal drinking age
Ensure that minors and intoxicated persons are not served alcohol
Perform opening, closing, and side work duties according to station rotation
Maintain cleanliness of restaurant areas including disposing waste and cleaning service areas
Participate in deep cleaning of the outlet
Operate cash register/POS, handle payments accurately and follow cash handling procedures
Perform other duties as assigned by managers or supervisors

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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