Dining Room Attendant- Signature Grill

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
Welcome to a diverse and inclusive workplace

Job Description

JW Marriott Tucson Starr Pass Resort & Spa, located in the vibrant city of Tucson, Arizona, is a distinguished member of the Marriott International luxury portfolio. Known for its exceptional service standards, luxurious accommodations, and stunning resort settings, JW Marriott properties offer guests an unparalleled hospitality experience. The Tucson Starr Pass location blends the natural beauty of the desert with modern amenities, creating a unique destination that caters to both leisure and business travelers. Marriott International is globally recognized for its dedication to quality, innovation, and inclusivity, fostering thriving work environments where employees are valued and supported to grow personally and professionally.

The role of Guest Service Support Expert at JW Marriott Tucson Starr Pass Resort & Spa is a dynamic and vital position within the Food and Beverage department. This full-time, non-management role involves providing essential support to ensure smooth daily operations of food and beverage services. The Guest Service Support Expert contributes to a memorable dining experience by facilitating a clean, well-organized environment, supporting kitchen operations, setting and clearing tables, replenishing supplies, and maintaining cleanliness standards. This position demands high energy, attention to detail, and a hands-on approach, as associates are frequently on their feet, moving and lifting items up to specified weight limits.

In this role, the goal extends beyond basic guest service. It focuses on creating an authentic, welcoming atmosphere where guests not only enjoy their meals but embrace an overall experience that reflects the JW Marriott brand's commitment to exceptional hospitality. The company emphasizes a safe workplace, adherence to policies, and professionalism in communication and appearance. Associates are encouraged to build positive guest interactions and support a collaborative team environment. JW Marriott supports its workforce with comprehensive training, development opportunities, and a vibrant culture that celebrates diversity and inclusion.

The Guest Service Support Expert should anticipate a variety of physical tasks — standing, sitting, walking on uneven surfaces, lifting, carrying, and moving objects. Attention to maintaining a clean and welcoming environment is paramount. Ideal candidates will possess a high school diploma or GED equivalent. While prior food and beverage experience is preferred, no previous supervisory experience or certifications are required, making this a great entry-level opportunity for individuals seeking to start or grow their careers in the hospitality industry. The position embraces Marriott's equal opportunity principles, welcoming applicants from diverse backgrounds and promoting a workplace free from discrimination.

Joining JW Marriott means becoming part of an iconic brand praised worldwide for advancing the art of hospitality. The brand's legacy is built on thoughtful, innovative service reflecting the founder J. Willard Marriott's vision. Employees here experience camaraderie, growth, and recognition within a luxury environment. The company nurtures a holistic approach to well-being and offers a supportive team culture fostering inclusivity and respect. Working at JW Marriott Tucson Starr Pass Resort & Spa is not just a job — it is a chance to belong to a global team dedicated to delivering "Wonderful Hospitality. Always." and to grow as a professional while contributing to exceptional guest experiences.

Job Requirements

  • high school diploma or ged equivalent
  • ability to perform physical tasks including standing, walking, lifting, and carrying
  • willingness to work full time in a food and beverage setting
  • commitment to follow company policies and procedures
  • ability to maintain professional appearance and communication
  • no previous supervisory experience required
  • authorization to work in the united states

Job Qualifications

  • high school diploma or ged equivalent
  • previous experience in a food and beverage environment preferred
  • strong communication skills
  • ability to work in a fast-paced environment
  • basic knowledge of food safety and sanitation
  • ability to lift and carry up to 50 pounds with assistance
  • no supervisory experience required

Job Duties

  • set tables and prepare dining areas for service
  • assist kitchen staff with food preparation and replenishment
  • clean work areas and dining spaces
  • replenish supplies and ensure inventory availability
  • adhere to safety and sanitation standards
  • support smooth operation of food and beverage services
  • respond promptly to guest needs and contribute to positive service experience

Job Criteria

Experience

Entry Level (1-2 years)


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