
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.01 - $19.36
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement benefits
Career development opportunities
wellness programs
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to exceptional service and innovative guest experiences. The company operates a wide range of hotel brands, including luxury names such as JW Marriott, which focuses on providing a distinguished experience in gateway cities and distinctive resort locations worldwide. The JW Marriott brand stands out for its dedication to the holistic well-being of its associates and guests, fostering a work environment that values camaraderie, diversity, and growth opportunities. Marriott International’s extensive portfolio offers a dynamic and inclusive workplace where employees are empowered to thrive personally and professionally.
The Guest Service Support Expert role at Marriott Hotels is a vital position that contributes significantly to the seamless operation of food and beverage services, ensuring guests enjoy memorable and unique experiences beyond just the culinary offerings. This role involves a variety of tasks such as setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies, all integral to supporting the overall food and beverage operations. The position demands a proactive, hands-on approach and a continuous commitment to upholding quality standards and company policies, with a particular emphasis on creating a safe and welcoming environment for both guests and coworkers.
Guest Service Support Experts are expected to maintain professional personal appearance, communications, and uniform standards, reflecting the prestigious Marriott brand identity. The job requires standing, sitting, or walking for extended periods and handling physical tasks involving moderate lifting and mobility. This role is ideal for individuals who enjoy being active, working as part of a dedicated team, and who appreciate the significance of their contribution to the guest experience. Marriott International is proud to foster an inclusive workplace, encouraging candidates from all backgrounds to apply and participate in sustaining its legacy of excellent hospitality.
As part of Marriott Hotels, Guest Service Support Experts have access to a variety of benefits designed to support their well-being and career growth. Employees are welcomed into a diverse, global team committed to continuous learning and professional development. With an emphasis on belonging, purpose, and becoming the best version of oneself, Marriott International cultivates a workplace culture that turns everyday work into an opportunity for personal and collective success. This role offers an entry point into the hospitality industry without requiring previous experience, making it an excellent choice for those passionate about guest service and hospitality excellence.
The Guest Service Support Expert role at Marriott Hotels is a vital position that contributes significantly to the seamless operation of food and beverage services, ensuring guests enjoy memorable and unique experiences beyond just the culinary offerings. This role involves a variety of tasks such as setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies, all integral to supporting the overall food and beverage operations. The position demands a proactive, hands-on approach and a continuous commitment to upholding quality standards and company policies, with a particular emphasis on creating a safe and welcoming environment for both guests and coworkers.
Guest Service Support Experts are expected to maintain professional personal appearance, communications, and uniform standards, reflecting the prestigious Marriott brand identity. The job requires standing, sitting, or walking for extended periods and handling physical tasks involving moderate lifting and mobility. This role is ideal for individuals who enjoy being active, working as part of a dedicated team, and who appreciate the significance of their contribution to the guest experience. Marriott International is proud to foster an inclusive workplace, encouraging candidates from all backgrounds to apply and participate in sustaining its legacy of excellent hospitality.
As part of Marriott Hotels, Guest Service Support Experts have access to a variety of benefits designed to support their well-being and career growth. Employees are welcomed into a diverse, global team committed to continuous learning and professional development. With an emphasis on belonging, purpose, and becoming the best version of oneself, Marriott International cultivates a workplace culture that turns everyday work into an opportunity for personal and collective success. This role offers an entry point into the hospitality industry without requiring previous experience, making it an excellent choice for those passionate about guest service and hospitality excellence.
Job Requirements
- high school diploma or g.e.d. equivalent
- ability to stand, sit, or walk for extended times
- capability to lift, carry, push, pull objects weighing up to 25 pounds without assistance and 50 pounds with assistance
- willingness to follow company policies and procedures
- commitment to maintaining safety standards
- professional personal appearance and communication
- openness to performing a variety of task supporting food and beverage operations
Job Qualifications
- high school diploma or g.e.d. equivalent preferred
- no prior related work experience required
- previous experience in food and beverage environment is an asset
- no supervisory experience necessary
- strong customer service orientation
- ability to work standing or walking for long periods
- good communication skills
Job Duties
- assist in setting tables and maintaining dining areas
- support kitchen staff as needed
- clean work areas and replenish supplies
- ensure compliance with safety and quality standards
- uphold professional appearance and communication
- manage light physical tasks including lifting up to 25 pounds
- perform other reasonable job duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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