Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $15.25
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team environment
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across its diverse portfolio of brands. One of its most prestigious brands, JW Marriott, exemplifies luxury hospitality with over 100 properties situated in gateway cities and distinctive resort locations worldwide. Marriott International believes passionately in the value of its associates, operating under the philosophy that when associates are happy and well-supported, guests receive the highest level of service and care. This guiding principle is embodied in the culture and operational approach known as The JW Treatment, which emphasizes holistic well-being, a strong sense of community, and opportunities for personal and professional growth. Marriott Hotels, including JW Marriott, pride themselves on fostering an inclusive and equitable workplace where diverse backgrounds, talents, and experiences are honored and celebrated. The company is an equal-opportunity employer committed to non-discrimination based on disability, veteran status, or other protected classes.
The role of Guest Service Support Expert at Marriott is integral to creating memorable and unique guest experiences that go far beyond the simple delivery of food and beverages. While the position involves supporting food and beverage operations, it primarily focuses on enhancing the overall guest interaction, ensuring every transaction and service feels like an essential part of the experience. Guest Service Support Experts at Marriott take the initiative to provide wide-ranging assistance across various aspects of service that keep the kitchen and dining areas running smoothly. Responsibilities include setting and resetting tables, assisting kitchen staff where needed, cleaning and maintaining work areas, and replenishing supplies to maintain continuous and efficient operations.
In this role, associates must exhibit professionalism, adhere strictly to company policies, and prioritize workplace safety. The position involves physical activity such as standing, walking, and moving on uneven or slippery surfaces, as well as lifting and carrying items up to 25 pounds independently or up to 50 pounds with assistance. Associates must be able to engage in repetitive movements like bending, twisting, and stooping to fulfill job duties fully.
This position does not require prior related work experience or supervisory responsibilities, making it an excellent opportunity for individuals seeking to start or transition into the hospitality industry. Marriott provides comprehensive training and development opportunities, ensuring that even new hires are well-equipped to deliver the high standards associated with the Marriott brand. The work environment promotes camaraderie and teamwork within a diverse and supportive global team.
Joining JW Marriott means embarking on a career path where associates are encouraged to find their purpose, belong to an inspiring community, and become the best version of themselves in a luxury hospitality setting. This position offers an immersive experience in the heart of a renowned hospitality enterprise with a focus on delivering forward-thinking, genuine service that honors the legacy of J. Willard Marriott. The company values creativity, intuition, and respectful communication and expects these qualities to be reflected in every interaction. Guests and associates alike benefit from this philosophy, making Marriott a prominent leader in the worldwide hospitality sector.
The role of Guest Service Support Expert at Marriott is integral to creating memorable and unique guest experiences that go far beyond the simple delivery of food and beverages. While the position involves supporting food and beverage operations, it primarily focuses on enhancing the overall guest interaction, ensuring every transaction and service feels like an essential part of the experience. Guest Service Support Experts at Marriott take the initiative to provide wide-ranging assistance across various aspects of service that keep the kitchen and dining areas running smoothly. Responsibilities include setting and resetting tables, assisting kitchen staff where needed, cleaning and maintaining work areas, and replenishing supplies to maintain continuous and efficient operations.
In this role, associates must exhibit professionalism, adhere strictly to company policies, and prioritize workplace safety. The position involves physical activity such as standing, walking, and moving on uneven or slippery surfaces, as well as lifting and carrying items up to 25 pounds independently or up to 50 pounds with assistance. Associates must be able to engage in repetitive movements like bending, twisting, and stooping to fulfill job duties fully.
This position does not require prior related work experience or supervisory responsibilities, making it an excellent opportunity for individuals seeking to start or transition into the hospitality industry. Marriott provides comprehensive training and development opportunities, ensuring that even new hires are well-equipped to deliver the high standards associated with the Marriott brand. The work environment promotes camaraderie and teamwork within a diverse and supportive global team.
Joining JW Marriott means embarking on a career path where associates are encouraged to find their purpose, belong to an inspiring community, and become the best version of themselves in a luxury hospitality setting. This position offers an immersive experience in the heart of a renowned hospitality enterprise with a focus on delivering forward-thinking, genuine service that honors the legacy of J. Willard Marriott. The company values creativity, intuition, and respectful communication and expects these qualities to be reflected in every interaction. Guests and associates alike benefit from this philosophy, making Marriott a prominent leader in the worldwide hospitality sector.
Job Requirements
- high school diploma or g.e.d. equivalent
- ability to stand, sit, or walk for extended periods
- ability to move over uneven or slippery surfaces
- physical capability to lift, carry, push, pull objects up to 25 pounds without assistance and up to 50 pounds with assistance
- willingness to follow company policies and safety procedures
- no prior work experience required
- strong dedication to guest service
- professional personal appearance and communication
Job Qualifications
- high school diploma or g.e.d. equivalent preferred
- previous experience in a food and beverage environment preferred
- no supervisory experience required
- strong communication and interpersonal skills
- ability to work as part of a team
- basic knowledge of food safety and hygiene
Job Duties
- set and reset tables
- assist kitchen staff as needed
- clean work areas and replenish supplies
- ensure safe workplace conditions
- follow company policies and procedures
- maintain professional uniform and appearance
- manage physical tasks such as lifting and moving objects
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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