Dining Room Attendant

Miami Marriott Biscayne Bay is a renowned hospitality establishment situated in the heart of Miami, Florida, known for its exceptional service and picturesque waterfront views. As part of the global Marriott International family, this hotel blends luxury with comfort, offering guests a welcoming and memorable experience in the vibrant Miami area. The hotel caters to a diverse clientele ranging from leisure travelers to business professionals, providing a full suite of amenities including exquisite dining options, state-of-the-art meeting facilities, and relaxing recreational spaces. With a commitment to excellence, the Miami Marriott Biscayne Bay embodies Marriott's steadfast dedication to hospitality that emphasizes personalized service, quality, and an inviting atmosphere.

This role is for a Guest Service Support Expert within the Food and Beverage department at the Miami Marriott Biscayne Bay. It is a full-time, non-management position designed to support the smooth operation of the hotel’s food and beverage services. The primary goal is to enhance the guest dining experience by ensuring efficient service and maintaining a welcoming environment. This position is integral to Marriott's mission of creating memorable and unique experiences for each guest—not merely serving food and drinks, but creating an experience that guests cherish. The Guest Service Support Expert will engage in various tasks including setting tables, assisting the kitchen team, cleaning work areas, and replenishing supplies. This role requires physical stamina as it involves continuous movement such as standing, sitting, walking, lifting, and other hands-on activities involving objects up to 50 pounds with assistance.

The responsibilities extend to the management of the menu verification and uphold company standards regarding safety, communication, and personal appearance. Candidates can expect to work in a fast-paced environment where attention to detail and a proactive approach are essential. The position demands adherence to all company policies, quality standards, and safety protocols to ensure a secure and professional workplace. Prior customer service experience is required, ideally within a food and beverage environment, although no supervisory experience is necessary. Education requirements include a high school diploma or G.E.D. equivalent.

As part of Marriott International’s commitment to diversity and inclusion, the position embraces equal employment opportunities and a workplace culture that respects a diverse range of backgrounds and experiences. This commitment is reflected in the company policies and the ongoing efforts to foster an environment where associates feel valued and celebrated.

The Miami Marriott Biscayne Bay also prides itself as part of the JW Marriott brand—recognized for its luxury portfolio and dedication to associate well-being. Associates here experience a supportive community, access to training and development, recognition programs, and a holistic approach to work-life balance. This position offers a unique opportunity for individuals passionate about delivering exceptional guest experiences while working in a luxury hospitality environment. Joining the team means becoming part of a global brand renowned for hospitality excellence with promising career growth and the chance to be the best version of yourself through meaningful contribution and continuous professional development.