Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Training and Development
Career advancement opportunities
Job Description
Aramark is a leading global provider of food, facilities, and uniform services, serving millions of guests daily across 15 countries. Rooted in a service-driven culture, Aramark is guided by a mission to deliver meaningful impact for its employees, partners, communities, and the environment. With a strong commitment to fostering an inclusive workplace where diversity is valued, Aramark encourages every individual to contribute fully, making it an employer of choice in multiple sectors including education, healthcare, business, and sports and entertainment. The company is recognized for empowering employees to reach their full potential, whether they are beginning their career, seeking connection, or pursuing a fulfilling professional path.
The role of Dining Experience Director at Aramark is a critical leadership position responsible for managing and supervising all aspects of food service operations within various dining locations. This role is designed for a dynamic individual who can design and implement dining programs that meet customer preferences and dietary requirements while maintaining high standards of service and operational efficiency. The Dining Experience Director provides leadership to teams by recruiting, training, coaching, and managing performance to ensure alignment with the company's Executional Model. This includes motivating staff through clear communication of goals and execution strategies, as well as recognition programs that reward employee contributions.
In this role, the Dining Experience Director has oversight of client relationships, working to identify client needs and communicate operational improvements that support growth initiatives. Financial performance is another key focus, with responsibility for adopting Aramark's operational systems and best practices, driving revenue growth, managing budgets, and controlling costs related to food, beverage, and labor. The Director ensures accurate preparation of profit and loss statements and achieves targeted food cost and labor performance.
The position also emphasizes productivity and operations, where the Dining Experience Director executes labor planning and culinary strategies to create value through operational efficiency and cost control. Compliance and safety are paramount, requiring oversight to maintain a safe and healthy environment in accordance with all relevant policies, procedures, and regulations. The Director leads efforts in food procurement, preparation, menu planning, and service, while also managing related accounting responsibilities such as operational forecasting and inventory control.
Additional duties include overseeing front-of-house dining operations and developing food service strategies aligned with client objectives and values, including sustainability initiatives. This role demands a leader who can build strong relationships with client leadership and engage positively with customers at all organizational levels. The Dining Experience Director also participates in sales initiatives and contract discussions, identifying opportunities to introduce new products and services to drive sales growth and customer retention.
At Aramark, this role offers a fulfilling career path within a company committed to supporting employee growth and development. The Dining Experience Director position is ideal for individuals with proven leadership experience in food service management who are passionate about delivering exceptional customer service and operational excellence.
The role of Dining Experience Director at Aramark is a critical leadership position responsible for managing and supervising all aspects of food service operations within various dining locations. This role is designed for a dynamic individual who can design and implement dining programs that meet customer preferences and dietary requirements while maintaining high standards of service and operational efficiency. The Dining Experience Director provides leadership to teams by recruiting, training, coaching, and managing performance to ensure alignment with the company's Executional Model. This includes motivating staff through clear communication of goals and execution strategies, as well as recognition programs that reward employee contributions.
In this role, the Dining Experience Director has oversight of client relationships, working to identify client needs and communicate operational improvements that support growth initiatives. Financial performance is another key focus, with responsibility for adopting Aramark's operational systems and best practices, driving revenue growth, managing budgets, and controlling costs related to food, beverage, and labor. The Director ensures accurate preparation of profit and loss statements and achieves targeted food cost and labor performance.
The position also emphasizes productivity and operations, where the Dining Experience Director executes labor planning and culinary strategies to create value through operational efficiency and cost control. Compliance and safety are paramount, requiring oversight to maintain a safe and healthy environment in accordance with all relevant policies, procedures, and regulations. The Director leads efforts in food procurement, preparation, menu planning, and service, while also managing related accounting responsibilities such as operational forecasting and inventory control.
Additional duties include overseeing front-of-house dining operations and developing food service strategies aligned with client objectives and values, including sustainability initiatives. This role demands a leader who can build strong relationships with client leadership and engage positively with customers at all organizational levels. The Dining Experience Director also participates in sales initiatives and contract discussions, identifying opportunities to introduce new products and services to drive sales growth and customer retention.
At Aramark, this role offers a fulfilling career path within a company committed to supporting employee growth and development. The Dining Experience Director position is ideal for individuals with proven leadership experience in food service management who are passionate about delivering exceptional customer service and operational excellence.
Job Requirements
- Minimum of four years of relevant experience in food service operations
- At least one to three years of leadership or management experience
- Bachelor’s degree or equivalent professional experience
- Strong communication skills
- Ability to lift push pull or carry items weighing up to 50 pounds
- Ability to stand for extended periods
Job Qualifications
- Minimum of four years of relevant experience in food service operations
- At least one to three years of leadership or management experience
- Proven background in food service management
- Bachelor’s degree or equivalent professional experience required
- Strong verbal and written communication skills
- Demonstrated ability to build and maintain effective client and customer relationships
- Commitment to delivering exceptional customer service in accordance with Aramark standards
- Ability to collaborate across departments to deliver a unified dining experience
- Ability to lift push pull or carry items weighing up to 50 pounds
- Ability to stand for extended periods as required
Job Duties
- Provide leadership direction motivation and development for teams including recruiting evaluating training coaching and performance management
- Ensure food service operations align with the established Executional Model
- Support staff by establishing clear expectations and shared understanding of goals and execution strategies
- Implement recognition programs that reward employee contributions and performance
- Ensure consistent compliance with safety and sanitation standards across all operations
- Identify client needs and effectively communicate operational enhancements and growth initiatives
- Adopt and implement Aramark operational systems and best practices
- Drive revenue growth while managing budgets with a focus on controlling food beverage and labor costs
- Ensure accurate and ongoing preparation of profit and loss statements
- Achieve established food cost and labor performance targets
- Allocate resources efficiently to maintain service quality while adhering to budget constraints
- Execute and sustain Aramark strategies for labor planning and culinary initiatives
- Create value through operational efficiency cost control and effective profit management
- Maintain full compliance with Operational Excellence standards including food service delivery and labor utilization
- Oversee all activities related to food production distribution and service
- Promote a safe and healthy environment for clients customers and employees
- Ensure compliance with all applicable policies procedures and regulations including safety health and labor laws
- Develop and maintain systems for food procurement receiving storage preparation service and menu planning
- Prepare operational forecasts analyze variances and manage associated accounting responsibilities
- Monitor and enforce sanitation and safety standards within assigned areas
- Lead unit staff in production management merchandising quality assurance cost controls labor oversight and training programs
- Recruit hire train and retain front line employees
- Conduct scheduled inventory counts
- Maintain accurate documentation in accordance with Aramark standards government regulations and accrediting agencies
- Build and sustain strong relationships with client leadership and maintain positive client and customer engagement at all organizational levels
- Participate in sales initiatives and contract related discussions as needed
- Identify opportunities to introduce new products and services that drive sales growth and customer retention
- Oversee front of house dining operations
- Develop and implement food service strategies aligned with client objectives and values including sustainability initiatives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
