Dining Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,000.00 - $65,000.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Volunteer time off
Education Assistance
Employee wellness programs

Job Description

Charlestown by Erickson Senior Living is a distinguished continuing care retirement community located in Catonsville, Maryland, a suburb of Baltimore. Situated on a beautiful 110-acre campus, Charlestown offers a vibrant, fulfilling lifestyle for seniors, supported by dedicated health and well-being services. The community is part of Erickson Senior Living's national network, one of the largest and most respected providers of senior living and health care services in the United States. Erickson Senior Living is committed to financial stability, innovation, and delivering exceptional quality of life for its residents and employees alike.

As a continuing care retirement community, Charlestown blends independent living with supportive services and on-site health care, making it a preferred destination for seniors seeking both comfort and security. The campus incorporates various amenities, including dining venues, wellness centers, and recreational spaces, designed to enrich the lives of residents. With a strong focus on diversity, inclusion, equity, and belonging, Charlestown fosters an environment where employees and residents can thrive in a respectful, engaging, and collaborative atmosphere.

The role of Assistant General Manager of Dining Services at Charlestown is an exciting leadership opportunity within this vibrant community. This position involves overseeing dining room and café operations, managing a talented team of professionals, and ensuring the highest standards of service throughout all meal periods. The Assistant General Manager will lead the scheduling, hiring, training, coaching, and development of employees across multiple venues, ensuring efficiency in kitchen, café, dining rooms, and catering operations. This role demands a hands-on approach to maintaining cleanliness, organization, and adherence to safety regulations and company policies.

Beyond operational responsibilities, the Assistant General Manager is instrumental in enhancing both employee and resident satisfaction by participating in various programs and activities designed to foster a positive dining experience. This position requires expertise in food service management, sanitation, and team leadership while promoting a culture where culinary quality, presentation, and service standards are consistently met or exceeded.

The compensation for this role ranges from $53,000 to $65,000 annually, commensurate with experience. Working at Charlestown means joining a community dedicated not only to resident care but also to professional growth and work-life balance for its team members. Employees have access to comprehensive medical, dental, and vision packages, wellness resources, educational assistance, and career advancement opportunities. The culture nurtures personal health, volunteerism, and continuous learning through a vast online library of courses. Employees also benefit from onsite medical centers, healthy dining discounts, and paid time off, all contributing to a supportive and rewarding working environment.

If you are a dedicated professional with at least three years of experience in dining room management, a current ServSafe certification, and a passion for leadership and service excellence, this role will enable you to make a meaningful impact within a respected senior living community. Availability for weekends and holidays and the ability to manage multiple venues and large teams are essential requirements. This is a unique chance to advance your career in a dynamic setting that values diversity, inclusion, and equality while delivering exceptional dining services to a cherished community of seniors.

Job Requirements

  • Minimum of 3 years of experience in dining room management, service, and sanitation (up to 1 year of dietetics experience may be substituted)
  • Current ServSafe certification or state-specific equivalent, as required by state guidelines
  • Availability to work weekends and holidays
  • Proven ability to supervise multiple venues and manage large teams
  • Be able to lift and/or move objects weighing up to 25 pounds

Job Qualifications

  • Minimum of 3 years of experience in dining room management, service, and sanitation
  • Current ServSafe certification or state-specific equivalent
  • Proven ability to supervise multiple venues and manage large teams
  • Availability to work weekends and holidays
  • Ability to lift and/or move objects weighing up to 25 pounds

Job Duties

  • Oversee the scheduling, training, hiring, coaching, and development of all employees in the restaurant, café, and supervisory positions
  • Ensure that food is properly portioned, plates are attractively presented, and service meets established standards
  • Supervise the cleanliness and organization of the restaurant, kitchen, storage areas, and loading dock
  • Ensure that dining staff complies with safety regulations and adheres to all company policies and procedures
  • Participate in programs and activities designed to enhance employee and resident satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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