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Dietary Specialist-Renaissance at Kessler Park - Renaissance at Kessler Park - Food
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $26,300.00 - $50,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible work schedule
Job Description
Aramark is a leading global provider of food services, facilities management, and uniform services, serving millions of guests daily across 15 countries. As a company rooted in service and united by a shared purpose, Aramark is dedicated to delivering exceptional experiences for its clients and guests. The organization emphasizes respect, diversity, and inclusion, offering equal employment opportunities without discrimination. Aramark’s mission is to do great things for its employees, partners, communities, and the planet, fostering an environment where career growth, talent development, and passion fueling are prioritized. Working at Aramark means being part of a company committed to professional growth,... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or call center environment preferred
- Basic knowledge of food service or dietary procedures preferred
- Fluency in English required
- Ability to maintain composure in high-pressure situations
- Proficiency with computers and telecommunications devices
- Typing speed of 35 to 45 words per minute
- Willingness to adapt to changing job duties and work environment
Job Qualifications
- Previous customer service experience
- Previous call center experience preferred
- Experience in food service, dietary clerk, or related field preferred
- Ability to communicate fluently in English
- Bilingual or multilingual skills a plus
- Ability to stay calm under pressure
- Comfortable using technology including web-based software, keyboard, and telephone headset
- Typing speed of 35 to 45 wpm
- Flexibility and adaptability to change
Job Duties
- Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained
- Maintain friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
- Adapt to customer needs
- Answer phones, take menu orders, answer questions or appropriately direct calls regarding patient meal or nutritional needs
- Use software to record patient orders
- Maintain general knowledge of therapeutic diets to ensure meal orders are processed accurately
- Work closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
- Maintain the privacy, safety, and dignity of each customer by observing client confidentiality and adhering to safety and sanitation standards
- Maintain compliance with Aramark's standards of operation and adhere to the Business Conduct Policy at all times
- Maintain all records and reports to ensure compliance with local, state, and federal regulations and codes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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