Diamond Club Food Runner, Great American Ball Park

Job Overview

briefcase

Employment Type

Part-time
Hourly
Seasonal
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Compensation

Hourly
Exact $14.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation days and holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement

Job Description

Delaware North Sportservice is a renowned hospitality company that has been a trusted partner of the Cincinnati Reds since 1936. Operating concessions, premium dining, and retail services at the iconic Great American Ball Park in Cincinnati, Ohio, Delaware North is known for delivering exceptional experiences for sports fans. The company offers a dynamic work environment filled with opportunities for career growth and development, backed by more than 100 years of a global hospitality legacy. As a family-owned business, Delaware North prioritizes the well-being and professional advancement of its team members, offering various roles across sports, gaming, retail, and hospitality sectors.

Currently, Delaware North Sportservice is seeking enthusiastic and customer-focused individuals to join their team as seasonal Food Runners at Great American Ball Park. This role is essential to the smooth operation of food service during events, ensuring that guests receive their orders efficiently and with a smile. The position offers a competitive hourly wage of $14.00, not including potential tipped earnings, making it an attractive choice for individuals looking to earn while gaining valuable experience in a fast-paced hospitality setting. Food Runners play a critical role in the guest experience, liaising between kitchen staff and service teams to expedite orders promptly.

The Food Runner role includes attending pre-shift briefings to stay informed about important service details and collaborating closely with chefs, kitchen teams, and servers to guarantee timely preparation and delivery of food. Responsibilities also extend to presenting dishes attractively, completing table-side services, and maintaining in-depth knowledge of menu items to assist guests confidently. This position requires maintaining cleanliness and organization within the kitchen and suite areas, contributing to overall operational efficiency.

Delaware North values its employees’ growth and offers comprehensive training and mentorship opportunities, allowing Food Runners to develop their skills and advance within the company. The work schedule is flexible, accommodating nights, weekends, holidays, and special events, providing team members flexibility to balance work with other commitments. Additionally, the company emphasizes an inclusive and supportive workplace environment where diversity is celebrated, and all employees are treated with respect and fairness.

Overall, joining Delaware North Sportservice as a Food Runner means becoming part of a dedicated team that takes pride in delivering memorable dining experiences at one of baseball's most iconic venues. This seasonal position not only provides immediate earnings but also offers the chance to build a career within a prestigious hospitality company that values its employees’ personal and professional well-being.

Job Requirements

  • At least 1 year of experience or training as a runner or busser with a similar style of dining, capacity, and volume preferred
  • ability to work flexible hours, including nights, weekends, and holidays, as needed
  • must be at least 18 years of age
  • no high school diploma or GED required

Job Qualifications

  • At least 1 year of experience or training as a runner or busser with a similar style of dining, capacity, and volume preferred
  • ability to work flexible hours, including nights, weekends, and holidays, as needed
  • must be at least 18 years of age
  • no high school diploma or GED required

Job Duties

  • Attend pre-shift briefing, taking note of important service information
  • collaborate with chef, kitchen team members, and servers to ensure timely preparation and delivery of food
  • assist with the presentation of courses
  • complete any required table-side service, which may include taking and delivering orders and explaining the menu to guests
  • maintain a comprehensive knowledge of all menu items, ingredients, and preparations
  • maintain kitchen and suite cleanliness and organization

Job Criteria

Experience

Entry Level (1-2 years)


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